“Forward ever, backward never: onwards with Breaking Through”

FNPO strongly opposes decision to open counters of CSC in selected Post offices as a pilot project.





Ref:                                             Date 11/05/2020

The Chairman,
Postal Services Board,
Dak Bhawan,
Department of Posts,
New Delhi 110 001.

Sir,
          Sub: Decision to open counters of CSC in selected Post offices as a pilot
          project.

          It is most unfortunate that the Department decided to open counters of CSC in selected Post offices as a pilot project when the postal staff providing service to the public without any extra remuneration during this crisis.  when other players in the country either shut their doors or offering service with special allowances during this period of COVID-19.It is the Postal staff put their lives to risk and continued to work.

 It is learnt according to MOU with CSC by the Department, the CSC will provide following Postal Services to the public through their Customer Service Centers, which will be integrated and synchronized with the Core System Integrator (CSI) of the Department of Posts.

1. Booking of Registered and Speed post articles.
2. Booking of Emo.
3. Acceptance of deposits in Post office Savings Bank accounts.
4. Acceptance of PLI and RPLI proposals and premia.

          Surprisingly and Shockingly the CSC will function in Post offices in a separate counteror room allotted to it. I am constrained to say that this is the most regressive decision.  My Federation strongly opposes this decision and requests the department to withdraw the decision immediately.If Department open CSC in selected Post offices despite our objections my federation no other alternative except starting agitation programme.

Hoping your immediate and favorable response.

Thank you,
Yours Sincerely,

B.Shivakumar
Secretary General