Extension of Tele Consultation services to all the CGHS cities
File No.I-30/2020-CGHS/C2P/1718-1746
GOVT. OF INDIA
OFFICE OF THE ADDITIONAL DIRECTOR
C.G.H.S. Bhawan, Accommodation Cell
Sector – 13, Rama Krishna Puram
New Delhi – 110066
Dated: 04-Dec-2020
Extension of Tele Consultation services to all the CGHS cities
With the objective of facilitating CGHS beneficiaries, Tele Consultation services were started in CGHS Delhi w.e.f 25th August, 2020. It has now been decided with the approval of the competent authority to extend these services to beneficiaries across India w.e.f 7.12.2020.The timings for Tele- Consultation are from 9 am to 12 noon on all working days. To begin with Tele Consultation facility will be available in following specialties:
1. Medicine
2. Orthopaedics
3. Eye
4. ENT
5. Psychiatry
The facility may be considered for other
specialties too subsequently. The beneficiaries can avail the facility
by logging in to esanjeevaniopd.in application of Ministry of Health and
Family Welfare using their mobile number. eSanjeevani OPD application
assigns a doctor to the patient and s/he receives a token for
consultation through SMS. Beneficiary can also upload his health
records, if any. Thereafter as the doctor is available, a “CALL NOW”
button gets activated and upon clicking “CALL NOW” button by the
patient, the video consultation is established. After the consultation
an e-Prescription is generated. This e-Prescription shall be honoured by
all Wellness Centres. For collection of medicines the beneficiary is
required to visit the Wellness Center himself or send his authorized
representative. E-prescription is valid for all purposes provided• It bears Ben. ID of the patient and prescribing doctor is from CGHS or any government hospital.
• Since it is computer generated prescription there may be no signature of the prescribing Doctor.
• Rest of the rules regarding issue of medicines and getting the advised
investigations/procedures done remain the same has per present CGHS
policies /Guidelines issued from time to time.
The flowchart and description on steps to be followed for availing the facility on eSanjeevani OPD Application are enclosed.
(Dr.V K Dhiman)
Additional Director Administration
CGHS HQ Delhi