UNI Apro Post & Logistics
1 POSTAL NEWS No 76-2022
Formulated by UNI Apro Post and Logistics Sector
1.DHL Global Forwarding invests EUR 7m (R127m) in new state-of-the-art facility and head office in Johannesburg. September 23, 2022.
2.DeJoy: We are a Postal Service taking charge of our own destiny. September 23, 2022.
3.House committee advances Social Security Fairness Act; contact your representative to bring it to the House floor. September 20, 2022.
4.Thailand Post ready to send passports to the front of the house all over Thailand via EMS every day. September 20, 2022.
5.Austrian Post opens first branch in Metaverse. September 19, 2022.
1.DHL Global Forwarding invests EUR 7m (R127m) in new stateof-the-art facility and head office in Johannesburg September 23, 2022
• The new 10,000 m2 airport hub is ready to support Africa's growing life sciences and healthcare (LSH) industry with safe, reliable and efficient consolidation and transport solutions
• Both warehouse and head office meet highest sustainability standards and will be almost entirely powered by green electricity from photovoltaic panels
Bonn - DHL Global Forwarding, the leading international air, ocean, and road freight services provider, has inaugurated a new transhipment hub and head office in Johannesburg, South Africa. The sustainable, primarily solar-powered complex was officially opened on Thursday, 22 September 2022. Located in the Sky Park Industrial Estate it provides easy access to "OR Tambo International Airport".
The facility's temperature-controlled chambers and Good Distribution Practices (GDP)- trained personnel enable the new hub to cater to the unique needs of Africa's rapidly advancing life sciences and healthcare (LSH) sector. The facility's opening marks a significant addition to DHL Global Forwarding's extensive logistics network, further strengthening its positioning on the African continent and in South Africa while enabling the group to handle its customers' requirements more efficiently. Amadou Diallo, CEO of DHL Global Forwarding Middle East & Africa, said: "We are proud that this new facility was built to the highest standards of sustainability and energy efficiency in line with DHL Global Forwarding's goal of reaching net-zero logistics-related emissions by 2050. Already, our climate protection initiatives and CO2 emissions reduction programs have had a positive impact on logistics supply chains globally and building sustainable infrastructure like this solar-powered facility takes us closer to our goal." The new EUR 7-million facility (R127 million) includes offices and a 10,000 m2 warehouse. It will serve as a hub for transport, logistics, and warehouse solutions, as well as international freight expertise for different industries. This includes a strong focus on Africa's life sciences and healthcare (LSH) sector, which with an expected annual growth rate of 6.3% and anticipated revenue of EUR 7.1 billion by 2023, is one of the booming industries in the country. To serve the needs of the LSH sector, the site has been designed to meet the DHL Global GxP Pharma standards and the highest Transported Asset Protection Association (TAPA A) security standards. At the facility's opening ceremony, Clement Blanc, CEO of DHL Global Forwarding for South Africa (SA) & Sub-Saharan Africa (SSA) said: "A new facility in Johannesburg is a natural next step in our efforts to support economic growth and accelerate the pace of supply chain transformation undergoing in South Africa. This facility expands global connections to Africa, ensuring that sectors like LSH can operate smoothly, access an efficient and reliable logistics network, and continue to grow. Blanc continued: "The strategic location of our new facility at 'OR Tambo' will enable us to enhance our service offering to clients. We are excited to be able to transport both time- and temperature-sensitive pharmaceutical goods and health products, among other services. I am confident in our ability to assist our customers in developing and expanding their businesses and continuing to aid the socio-economic growth of South Africa and the greater Sub-Saharan African region." The new facility will also create skilled jobs in Johannesburg. DHL Global Forwarding has expanded its total workforce in South Africa by 11% since 2021. The company also has a strong commitment to supporting and driving the participation of SMEs in the economy and ensuring that they have a place in global supply chains.
2. DeJoy: We are a Postal Service taking charge of our own destiny September 23, 2022
In a keynote video address this week to partnership groups composed of Postal Service leaders and the nation’s commercial mailers, USPS Postmaster General and CEO Louis DeJoy said the Postal Service is a different organisation now than when he arrived more than two years ago
“Together, we have now started to change the direction of the Postal Service. We are a better organization in a better financial position than we were just one year ago. And we have achieved this exciting momentum during the pandemic. The ball is now in our court to effect the operating and marketing strategies we need to accomplish this transformation,” DeJoy said in his video remarks to over 90 Postal Customer Councils (PCCs) participating in National PCC Week. “Guided by the strategies of the Delivering for America plan, we are all participating in the execution of initiatives to improve our operational precision, improve our service reliability, reduce our cost of performance, increase our revenue and create productive and enjoyable long-term career paths for all our employees. Through these efforts, we will erase a projected 10-year, $160 billion loss and avoid a government bailout,” he added. DeJoy said, “One of the biggest initiatives under Delivering for America is empowering employees to embrace the changes that are needed to succeed. This includes engaging a disciplined and collaborative management team, developing effective supervision, stabilizing and energizing the USPS workforce, and promoting diversity in leadership.”
“On par with our employee strategy is our plan to create an efficient and integrated mail and package network to deliver to 163 million delivery points each day as required by law. We will reconfigure our network of 500 processing and distribution centers, 50,000 daily truckloads, 250 daily air flights, 19,000 delivery units, and over 200,000 carrier routes to create the most affordable and reliable delivery system on the planet,” he said. “Our new strategy will logically sequence mail and package flows between selected new and renovated facilities. And we will standardize operations within facilities.” The initiatives being undertaken will “provide precise, efficient, repeatable and measurable operations,” said DeJoy. “Implementing this strategy will substantially reduce transportation costs and greatly improve the reach of our route system to the American people and American businesses. This improved logistical performance, combined with our investment in new vehicles, will also significantly reduce our carbon footprint. We will not only become the most affordable and reliable delivery provider in the nation, but also the most environmentally friendly.” The Postmaster General said improvements to both the USPS national network and local operations will take years to accomplish, “but each plant or delivery unit tackled will provide immediate systemwide benefits and opportunities for you to improve or expand your service to your customers.” “To accomplish all this, we need you to be a part of this transformation. We need your continued interest in ideas. We need your operating and marketing prowess and your competitive spirit to help us win together in the marketplace,” DeJoy said. “We are a Postal Service taking charge of our own destiny.”
3.House committee advances Social Security Fairness Act; contact your representative to bring it to the House floor September 20, 2022
Today, in a voice vote, the House Committee on Ways and Means approved the Social Security Fairness Act of 2021 (H.R. 82). The bill would repeal the Government Pension Offset (GPO) and the Windfall Elimination Provision (WEP) titles of the Social SecurityAct, which unfairly reduce or sometimes eliminate Social Security benefits for millions of federal workers, including letter carriers. H.R. 82, introduced by Reps. Rodney Davis (R-IL) and Abigail Spanberger (D-VA), has a strong bipartisan consensus with 300 cosponsors.
“The millions of public service workers across the country who are being unfairly punished by the Social Security Act deserve [a vote on this bill],” Rep. Davis said. “That’s why a bipartisan supermajority of the House is cosponsoring our bill. Let’s get this done.” “The 117th Congress can finally be the one that fixes this long-standing inequity and protect the benefits of retirees who dedicated their careers to public service,” Rep. Spanberger said. On Sept. 19, NALC, along with other postal unions, sent a letter to the House Committee on Ways and Means urging the passage of H.R. 82 without amendment. “After 30 years of inaction in Congress, it is time to repeal these unfair penalties that reduce retirees’ incomes by thousands of dollars every year, taking away the benefits that they earned in private sector employment.” The legislation now awaits a score from the Congressional Budget Office (CBO) before it can be scheduled for a floor vote. With the congressional calendar coming to a close, it is imperative that letter carriers take action to tell their member of Congress in the House to bring this bill to the floor right away.
Source : https://www.nalc.org/government-affairs/legislative-updates/house-committeeadvances-social-security-fairness-act
4.Thailand Post ready to send passports to the front of the house all over Thailand via EMS every day. September 20, 2022
Thailand Post delivers passports to users' homes all over Thailand via EMS every day, providing convenience, convenience and saving time without having to travel to pick up by yourself, supporting a lot of Thai tourists preparing to travel abroad. After the Covid-19 situation The whole world began to unravel.
Dr.
Danan Suphatthaphan, President of Thailand Post Co., Ltd. , said that Thailand
Post is an agency that has been trusted by the Department of Consular Affairs
and the Passport Office. as a representative for the delivery of passports or
passports to all service users after the Department of Consular Affairs has
canceled service users to come and pick them up by themselves in accordance
with measures to prevent the spread of COVID-19. both those who request to have
a passport for the first time and renew the passport which the Thai post office
is fully ready support tourists who want to travel abroad with "passport
delivery service by mail" to the front of the house to provide the
ultimate convenience to users. EMS standard , express delivery throughout
Thailand to the recipient's home within 2 days, not counting the department's
operational days. consul and can check delivery status 24 hours a day via LINE
application @Thailandpostparcel tracking feature Reinforcing the leader of
transportation at the best price, convenient, instant, reliable.
In this regard, Thailand Post is ready to provide passport delivery service by post. to the Department of Consular Affairs and passport offices across the country.
Source : https://www.thailandpost.co.th/un/article_detail/article/11/24871
Note: The original article was written in Thailand and the above article is an automatic translation
5.Austrian Post opens first branch in Metaverse September 19, 2022
On 2 September, Austrian Post becomes the first postal operator in the world to open a branch in the Metaverse. The virtual presentation of the new Crypto stamp 4.0 – a joint issue with the Netherlands Post – will take place at “Crypto stamp HQ”. Digital visitors will be the first to know which animal will appear on the new Crypto stamp. A digital gallery also allows users to take a tour of the earlier Crypto stamps issued since 2019.
“We don’t just talk the talk. And that’s true for the Metaverse too – something that comes up as a buzzword at every event but that hardly anyone actually engages with. We are delighted to implement an actual use case in Austria, with relatively low outlay, and to act as a pioneer here”, says Manuela Bruck, Head of Corporate Communications at Austrian Post. The exclusive destination is hosted by the decentralised platform Decentral and, part of a distributed infrastructure on the blockchain. Virtual plots are available in Decentral and as Non-Fungible Tokens (NFTs) and can be purchased with the cryptocurrency MANA. The first post office in the Metaverse is open to registered users and guests of Decentral and can be accessed directly via a web browser (Google Chrome, Firefox) (post.at/meta). A processor such as Intel® Core i3-9100 / AMD™ Athlon 3000G, a graphics card like Intel® Core i3-9100 / AMD™ Athlon 3000G or above and 4 GB RAM are required.
Campaign and Scavenger Hunt: Web 2.0 Meets Web 3.0
The idea behind the campaign is both topical and creative: In its more than 500-year history, Austrian Post has always transcended borders, both physical and digital. For the presentation of the new international Crypto stamp, Austrian Post is going in search of a place that blurs the borders. A place that is already home to crypto experts and NFT trendsetters: The Metaverse. The presentation comes with a campaign that redefines a 360-degree approach. In addition to the usual online, social media and newsletter activities, the activation of the Crypto stamp 4.0 includes an out-of-home (OOH) campaign of a different kind: Virtual OOH placements on Decentral and that mirror the Web 2.0. digital campaign in Web 3.0. In addition, the presentation will be accompanied by a competition that once again knows no bounds. In an exclusive scavenger hunt that takes place almost exclusively on Decentral and, players have the opportunity to win both physical Crypto stamps and virtual prizes such as helmets and skins for their virtual avatars. An easy version and a challenging one have been developed to attract both existing Decentral and users and newcomers to the Metaverse. The scavenger hunt starts on 5 September 2022, detailed information will be available at cryptostamp.com or direct from the Crypto stamp HQ. The Metaverse campaign has been developed by Österreichische Post AG, the Customized Hub Agency “VIOLET” and RIAT LABS. RIAT LABS is an R&D studio for Deep Tech & Web3 with a focus on blockchain, hardware, gaming and Metaverse. As the technology arm of the Austrian RIAT Institute, RIAT LABS supports research projects, start-ups and companies in Austria and abroad.
Illustrations
Pictures 1-3: The Crypto stamp HQ is the first location of the Austrian Post in the Metaverse. A gallery of previous Crypto stamps and a scavenger hunt, starting on 5 September, invite to discover it (© RIAT LABS/Austrian Post)xxx
Source
: https://news.post.at/presse/en/post/id/1768514
UNI Apro Post & Logistics
1 POSTAL NEWS No 75-2022
Formulated by UNI Apro Post and Logistics Sector
1.DPD BeLux strengthens its international position with a new hub in Vilvoorde. September 23, 2022.
2.Poste reorganizes delivery in the Municipality of Anagni: faster. September 23, 2022.
3.Hongkong Post selects Hurricane Commerce as cross-border data partner. September 22, 2022.
4.Stubborn Post Office chiefs provoked 28th September strike call. September 20, 2022.
5.TTPost’s new track and trace solution leads to increased customer confidence. September 19, 2022
1.DPD BeLux strengthens its international position with a new hub in Vilvoorde September 23, 2022
Together with Mayor Hans Bonte, Richard de Haas, CEO of DPD BeLux, today opened the brand new DPD hub in Vilvoorde. With the opening of this international hub, DPD Belux is ready to further position itself as the market leader in international e-commerce in the years to come. The building not only houses the hub, but also a new depot for parcel delivery in the Brussels region. In addition, the headquarters of DPD BeLux and the DPD fresh depot are also located on the new site.
In the new hub, which has an area of 10,000 m2 , DPD BeLux can process up to 20,000 parcels per hour. A 4,500 m2 warehouse has been built on the floor above the hub, which can handle up to 6,000 parcels per hour. This means that DPD BeLux also has the first ever multistorey distribution building with direct connections between the loading and unloading areas. DPD fresh, the department responsible for the delivery of chilled and frozen fresh food, has a separate loading and unloading infrastructure with direct access to the chilling and freezing rooms. The building is not only equipped with state-of-the-art sorting systems, but also excels in terms of sustainability. On the roof, 734 solar panels provide renewable energy that is also used to recharge its fleet of electric vehicles. In addition, DPD BeLux has a 160,000-litre rainwater collection system and various green areas and a wadi have been created on the surrounding 60,000 m2 , where surface water can slowly seep into the ground. A bio-rotor functions as a water purification plant. A bicycle path has also been built. DPDgroup has set itself the target of emitting at least 30% less CO2 by 2030, and by 2040 it wants to reduce its own climate gas emissions by 90%.
Richard de Haas, CEO of DPD BeLux : "Our ambition is to become the international reference for sustainable parcel delivery. We will put even more emphasis on international growth, innovation and the transformation required by the current market. The figures show that ecommerce continues to grow and that the potential of the Belgian and Luxembourg market is significant. During the pandemic, thanks to our strong strengths in the B2C segment, we had additional opportunities and made our mark on the market. With the new depots and our new hub, we are absolutely ready for the future."
Vilvoorde Mayor, Hans Bonte: "As a city, we are extremely pleased with the arrival of DPD BeLux. As an important player in the 'new economy', the company is fully committed to sustainability and climate-friendly entrepreneurship. Without exaggeration, the new hub can be considered a leader for many other companies in our region. Moreover, the company is a boon to our labour market. On the one hand, Vilvoorde has an exceptionally high number of hard-to-fill vacancies. On the other hand, the city has a high level of structural unemployment of relatively unskilled people. This opportunity makes the situation a win-win situation. In any case, the city council is ready to determine, together with the VDAB and DPD, how we can mutually combine our efforts.” The entire building in Vilvoorde represents an investment of 52 million euros. DPD BeLux now has two large international hubs: one in Oirschot, the Netherlands, from which Northern Europe and the UK are served, and one in Vilvoorde, which supports our country and the southern region. In Belgium and Luxembourg, DPD BeLux now has 1 hub and 8 depots from which a fleet of over 1,000 vehicles operates. In total, DPD BeLux provides work for around 1,500 families.
About DPD BeLux DPD Belux is part of DPDgroup, Europe's largest international parcel delivery network with the ambition to become the reference for sustainable delivery and a catalyst for future ecommerce growth. Through innovative technologies and local knowledge, DPD offers the best possible experience to customers, both senders and receivers. We are the first parcel delivery network to offer the Predict advanced service across Europe. As a member of the DPDgroup, DPD Belux has access to more than 70,000 local Pickup points worldwide, including more than 2,500 in the Benelux. DPDgroup delivers to over 230 countries. At DPDgroup, 120,000 delivery experts
Source : https://www.dpd.com/group/en/news/dpd-belux-new-hub-vilvoorde/
2.Poste reorganizes delivery in the Municipality of Anagni: faster September 23, 2022
A new structure will lead to an overall optimization of work processes which will directly and positively reflect on the times and methods of the delivery service.
The
Anagni di Poste Italiane Distribution Center operates at the Tecchiena Postal
Distribution Center, in the province of Frosinone. This organizational change
is functional to the management efficiency with a view to a continuous
improvement of the delivery service for families and businesses in the area.
The possibility of being able to take advantage of more welcoming, safe and
organized structures, in fact, will lead to an overall optimization of the work
processes which will directly and positively reflect on the times and methods
of the delivery service..
Delivery model The Tecchiena Postal Distribution Center, located in via Strada Statale 155, with an internal surface area of 1000 square meters, was designed and built mainly in a functional way in relation to the "Joint Delivery", the Delivery Model introduced on the entire territorial basin of the province which guarantees the delivery of correspondence and parcels also in the afternoon and on Saturdays. The Center has state-of-the-art equipment which, above all, makes it possible to optimize the work of the staff. The work tools, such as trolleys for internal handling of mail, scales and filing cabinets, are of a new concept, allowing postmen to sort and manage correspondence more quickly
Areas of expertise The Delivery Center, divided into 36 delivery areas, is responsible for 13 municipalities: Alatri, Anagni, Boville Ernica, Collepardo, Ferentino, Fumone, Guarcino, Morolo, Paliano, Sgurgola, Tecchiena Veroli and Vico Nel Lazio. In the Center, directed by Massimo Scarsella, about 80 postmen and internal operators are employed. In addition, all measures are taken to work safely. Sanitation and sanitation interventions of the headquarters and company vehicles..
The fleet A fleet of vehicles that includes 60 cars is available to postmen, with which they reach around 122,000 inhabitants, over 54,000 homes, over 41,000 house numbers and more than 4,000 commercial activities including offices and shops every day. All postmen are equipped with PDAs and with their terminals they can manage ordinary and signed correspondence in a fast and tracked manner, bringing home a series of postal and payment services for both individuals and professionals. In fact, the recipient of the correspondence can pay from home or from work, at the same time that the mail or package is delivered, by Postamat card, Postepay or by using the debit cards of the Cirrus / Maestro circuit.
Source : https://tgposte.poste.it/2022/09/23/poste-anagni-tempi-rapidi-consegne/
Note: The original article was written in Italian and the above article is an automatic translation
3.Hongkong Post selects Hurricane Commerce as cross-border data partner September 22, 2022
Postal company Hongkong Post has chosen postal data company Hurricane Commerce as the data partner to support its e-commerce operations.
The
post will be using Hurricane Commerce’s Zephyr and Aura solutions. The Zephyr
solution is designed to ensure that shipments have the right data – including
HS6 codes, product descriptions and 8- and 10-digit import and export codes –
to pass smoothly through customs and on to the end consumer. Meanwhile,
Hurricane’s Aura product covers cross-border areas of duty and tax calculation,
prohibited and restricted goods screening and denied parties screening.
Hongkong Post plans to make Hurricane’s inquiry functions available for all destinations to customers, enabling them to check all the customs-related information to assist their shipments. This includes HS Code checking and tax and VAT calculation. Customers will also be able to check if an item is prohibited or if the sending or receiving party is banned. The service will be provided in Hongkong Post locations via computers in each branch and online via the website and Hongkong Post app. The need for complete and compliant data in cross-border e-commerce trade has been driven by a series of regulatory events, including the introduction of the EU’s electronic business portals Import One-Stop Shop (IOSS) in July 2021 and the Import Control System 2 (ICS2). The second release of ICS2 comes into effect in March 2023 and affects all parties involved in handling, shipping and transporting cargo, express or postal consignments to or via the EU by air with the requirement for minimum data sets. Martyn Noble, CEO of Hurricane Commerce, said, “We are delighted to be the chosen data partner to Hongkong Post. Our solutions are now the preferred option of postal operators and postal networks across the globe as our customers rise to the challenges and opportunities presented by increasing cross-border regulations and geo-political tensions.”
Source : https://www.parcelandpostaltechnologyinternational.com/news/crossborder/hongkong-post-selects-hurricane-commerce-as-cross-border-datapartner.html
4.Stubborn Post Office chiefs provoked 28th September strike call September 20, 2022
Refusal to settle pay, refusal to extend ballot mandate and ‘ridiculous’ law left union with no option, explains Andy Furey.
The announcement that there will be a nationwide Post Office strike on Wednesday 28th September had not been something the union had wanted to do, Andy told CWU News. “We were in negotiations – held under the auspices of independent arbitration service ACAS – and we felt there was scope for real progress. But sadly, Post Office CEO Nick Read and his team refused to make an increased pay offer. “When we asked them to extend our legal mandate to strike, they refused this request as well. We were, therefore, left with no alternative but to formally ask our industrial executive to sanction another day of strike action on the last day before our six-month legal mandate expires.” Under current law, a successful strike ballot is actionable for a period of up to six months and, in this instance, the national strike ballot of CWU Post Office members having declared on 28th March, its legal mandate expires after 28th September. The six-month mandate can be extended by mutual agreement however, and it is common, when negotiations are in process and when an ‘expiry date’ is looming, for such a ‘mandate extension’ to be agreed between the parties. This sustains the bargaining position of the union, while enabling negotiations to proceed without further strikes taking place.
“It’s really a ridiculous aspect of the law,” Andy continued. “But it is the law and it’s a great pity Post Office leadership refused to agree to this in the circumstances. It’s clear to us, from that attitude, that Mr Read and his senior team have no interest in settling this pay dispute. “It had not been our intention to call further strikes, but the attitude of the employer, in the context of our need to comply with statutory legislation, left us with no choice. “We are confident that next week’s strike – the sixth strike of CWU Post Office members – will be as solidly supported as each of the previous actions. And unless there is a serious pay offer, with increased money on offer, then not only will this action go ahead, but we will also begin the process of undertaking a second national strike ballot.” As a consequence of the action taken so far, Post Office have increased the pay offer for 2022/23 from an initial 2.0 per cent with a £250 cash lump sum to 5 per cent with a £500 cash lump sum. But this is still some considerable way behind current inflation levels, and it does not provide for any back pay for 2021/22. “While the movement on pay achieved by our members’ five solid strike is a step in the right direction – our members are suffering from the extreme cost of living with RPI inflation of 12.3 per cent,” Andy points out. “And as well as the need to significantly improve on that offer, the Post Office must pay up for 2021/22 as well. That would properly recognise the exceptional efforts of our members during the pandemic, when they carried on providing essential services to the country throughout that extremely difficult period. “Our members have been and continue to be magnificent – and they deserve a fair pay deal. So pay up Post Office – or face more strikes.”
Source: https://www.cwu.org/news/stubborn-post-office-chiefs-provoked-28th-septemberstrike-call/
5.TTPost’s new track and trace solution leads to increased customer confidence September 19, 2022
In June 2021 the Trinidad and Tobago Postal Corporation (TTPost) launched a new track and trace solution for courier package items in a bid to increase efficiency levels, improve its service offering and provide customers with dynamic and innovative solutions that facilitate convenience.
The origins of the new solution date way back to 1999 when the Government of the Republic of Trinidad and Tobago initiated a long-term postal reform programme based on modernizing a chronically under-achieving postal institution. The aim of the programme was to build consumer confidence in the public operator, increase its volumes and revenues, improve overall quality of service, and strengthen its financial performance. The track and trace solution, which is offered as part of TTPost Couriers for express items, is one way the postal operator is working toward achieving this aim. According to George Nicholas Martin, Product Manager of Courier & Express Services at TTPost, the solution has already proven to be “very successful” and had led to “improved levels of confidence with customers, and reductions in the number of calls and emails to query delivery statuses,” he said.
TTPost
worked with Indian-based software development company Reason Solutions to
develop the track and trace offering. The Post used the company’s Post Global
software tracking module and customized it to create the TTPost Post Global
Track and Trace System, which is currently hosted on two servers at the
National Mail Centre in Piarco and used in the retail network for data entry
and task management. The system provides real time updates on express items to
customers and helps gather data for improved management decision making in the
areas of network, fleet capability and performance. “TTPost continues to lead
the way in the Caribbean region by embracing innovation and technological
advancements,” Martin explained. “The enhancement of its courier service
through the implementation of the new online tracking system demonstrates its
commitment to its customers to provide dynamic and innovative solutions and
facilitate convenience.” As part of the track and trace project, investments
were made in new mobile units for data entry and scanning on the road and in
in-house scanners and PCs to increase processing and dispatch capacity. Other
supporting applications were also implemented, including: a mobile app for
Android, which is used by couriers and transport drivers in the field; a
virtual post office on TTPost’s website, which has been created for corporate
customers to upload pickup information; and a central administrator and
management information system. “The new track and trace system has led to a
number of benefits,” explains Martin. “Customer convenience has been greatly
enhanced as they can now digitally track express items, rather than calling or
sending an email to receive information. 
The new digital system also allows for shorter search times when tracking an item. Other benefits include improved visibility on the movements of an item and the provision of critical management data, which can be used to monitor, review, and adjust the network to create improved efficiencies of the service.” Now the track and trace system is successfully up and running, TTPost is turning its attention to another important development – the introduction of its V Box subscription-based service, which provides a virtual mailbox/address to its subscribers and is set to launch within the next two months, according to Martin. “V Box is being introduced to cater to the needs of micro and small business who require a formal mailing address (i.e., not in a residential area) to create a new revenue stream as the service includes delivery via courier at chosen timelines, to reduce the costs involved in having physical PO Boxes. “TTPost is also currently exploring the capabilities of its existing online payment platform to accept payments of duties, taxes and delivery for incoming EMS and parcel post packages, and to facilitate payments from SME customers who want to engage in e-commerce, among other things,” Martin concludes.
Source : https://www.upu.int/en/News/2022/9/TTPost%E2%80%99s-new-track-and-tracesolution-leads-to-increased-customer-confidence