POSTAL NEWS
No 67-2020
Formulated by UNI AproPost and Logistics Sector
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1. Amazon expansion to enhance last mile fulfillment in greater phoenix. August 20, 2020.
2. JPMorgan Chase held talks with U.S. Postal Service about installing ATMs in post offices.August 19, 2020.
3. Australia Post is helping senior Australians stay connected.August 19, 2020.
4. Free Collective Bargaining and Our Right to Strike. August 19, 2020.
5. Posti to continue reduced printed mail deliveries on Fridays – the coronavirus pandemic has further reduced the volume of letters especially.August 18, 2020.
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1. Amazon expansion to enhance last mile fulfillment in greater phoenix
August 20, 2020
Amazon.com, Inc. has announced 11 new sites across the Phoenix metro area expected to be open by the end of 2020 to support customer fulfillment and delivery operations.
The new sites are expected to create more than 3,000 new full- and part-time jobs with a minimum $15 per hour wage and comprehensive benefits starting on day one.
The news follows Amazon’s recent announcement of the company’s Phoenix Tech Hub expansion at 100 Mill, which will bring more than 500 new jobs to the community.
“This is big news, not only for the Phoenix area, but for the entire state of Arizona,” said Governor Doug Ducey. “Amazon employs thousands of people in our state, and the company’s decision to expand their operations here will create thousands more job opportunities for our citizens. We are grateful for Amazon’s continued investment in Arizona.”
The new sites include seven delivery stations and two additional facilities that support fulfillment operations in Avondale, Chandler, Goodyear, Mesa, Phoenix and Tempe. Delivery stations power the last mile of Amazon’s order fulfillment process. These sites will create hundreds of permanent, full-time and part-time jobs, in addition to offering entrepreneurs the opportunity to build their own small business delivering Amazon packages, and independent contractors the flexibility to be their own boss and create their own schedule delivering for Amazon Flex.
“Efficient delivery services are more critical now than ever, and this significant Amazon expansion will not only greatly enhance last mile fulfillment in greater Phoenix but will also create thousands of jobs for our residents,” said Sandra Watson, Arizona Commerce Authority President & CEO. “We thank the team at Amazon for continuing to create new opportunities for employment in Arizona while providing exemplary customer service to our residents.”
Amazon’s first cross-dock facility in the state is also slated to open by year’s end in Phoenix with 1,000 full-time positions. The 600,000 square-foot building will support customer fulfillment by receiving large orders of inventory and redistributing products to fulfillment centers across the company’s operations network.
Construction is also underway on an 855,000 square-foot fulfillment center in Goodyear, where employees will work alongside Amazon robotics to pick, pack and ship small items to customers such as books, electronics and toys. The site, expected to launch by the end of the year, will create more than 1,000 new full-time jobs.
In 2021, Amazon will launch additional sites to support customer fulfillment and operations, including a cross-dock facility in Goodyear and a delivery station in Surprise, creating more than 1,000 full-time jobs in the West Valley.
“We’re proud to be growing in the Phoenix metro area, where we opened our first fulfillment center in the state more than 13 years ago with just 300 full-time employees. We now have more than 17,500 full- and part-time Amazon employees who call Arizona home,” said Matthew High, Regional Director, Amazon Fulfillment. “We greatly appreciate the strong, long-standing support we’ve received from local and state leaders as we continue to grow. We’re excited to create 3,000 new full- and part-time jobs across the Valley, with industry leading pay and comprehensive benefits starting on day one.”
Source : https://postandparcel.info/125699/news/e-commerce
2. JPMorgan Chase held talks with U.S. Postal Service about installing ATMs in post offices
August 19, 2020
· JPMorgan Chase, the biggest U.S. bank by assets, has held talks with the U.S. Postal Service about placing ATMs in post office branches.
· “We had very preliminary conversations with the U.S. Postal Service several months ago about what it might look like to lease a small number of spaces to place ATMs to better serve some historically underserved communities,” said Trish Wexler, a spokeswoman for the bank.
· Postmaster General Louis DeJoy will testify later this week about his overhaul of the government agency.
JPMorgan Chase, the biggest U.S. bank by assets, has held talks with the U.S. Postal Service about placing ATMs in post office branches.
“We had very preliminary conversations with the U.S. Postal Service several months ago about what it might look like to lease a small number of spaces to place ATMs to better serve some historically underserved communities,” said Trish Wexler, a spokeswoman for the bank.
She added that the talks were “very preliminary” and “there is no agreement in place and no imminent plans to move forward.”
The news comes amid sudden scrutiny of the USPS, which manages more than 31,000 post office locations. Postmaster General Louis DeJoy will testify this week about his overhaul of the government agency.
Lawmakers have cited concerns that cost-cutting moves made by DeJoy, a major donor to Republicans and committees supporting President Donald Trump, could impact the November election, where many citizens are expected to cast their ballots by mail.
The discussions with JPMorgan may also spark fears that the independent agency is headed for privatization. The bank could be in line for exclusive rights to solicit postal customers, according to Washington D.C.-based newsletter Capitol Forum.
Meanwhile, a task force created by former Vice President Joe Biden called for the exploration of a government banking service via the USPS to offer accounts to low and middle income Americans. That model exists in many countries outside of the U.S.
Source :https://www.cnbc.com/2020/08/19/
3. Australia Post is helping senior Australians stay connected
August 19, 2020
Australia Post has announced a new Senior Pen Pal club to help older Australians across Australia connect and discover the joy of having a pen pal.
By fostering connections between seniors’ organisations and assisting older Australians find a new friend to write to, the Senior Pen Pal club will help to relieve the issue of social isolation facing up to one in five Australians over the age of 75.
Amber Collins, Australia Post Chief Marketing Officer said having a pen pal offers a unique opportunity for older Australians to form meaningful connections with others.
“Given the events of 2020 so far, maintaining and establishing connections with others has never been more important.
“Through the Australia Post Senior Pen Pal Club, we want to offer as many senior Australians as possible the chance to connect with other like-minded people in the community.
“In recent months, we have seen just how important the Post Office is for people, particularly the vulnerable in our community including the elderly. It is a true community hub for so many, and through the Senior Pen Pal we hope to be able to strengthen those connections even further.
“Last year, Australia Post successfully launched ‘The Pen Pal Club’, an educational letter writing program aimed at primary schools and involving 8,253 classrooms to date, and we are very proud to offer a similar program to the seniors in our community,” Ms Collins continued.
National peak body for seniors, Council on the Ageing (COTA) Australia’s Chief Executive Ian Yates AM said the Australia Post Senior Pen Pal Club can help build connection and community.
“Older Australians have a lifetime of experience knowing the value of friendship, connection, and community, but many find themselves facing loneliness and isolation – something that has been exacerbated in recent months due to the Covid19 pandemic.
“The Senior Pen Pal Club is a great example of older Australians helping older Australians, and it is great to see Australia Post supporting people in this way,” Mr Yates continued.
The Australia Post Senior Pen Pal Club is available to all senior organisations including retirement estates, aged care facilities, senior citizens clubs, Probus and 3UA.
To get involved in the initiative a representative from seniors’ organisations need to register their facility, club or estate online. Following this, they will be paired with a corresponding organisation and given tips on how to get started, along with letter templates and guides for inspiration.
Registrations are now open, and more information about the Australia Post Senior Pen Pal Club is available at auspost.com.au/senior-penpal-club.
Source : https://newsroom.auspost.com.au/article
4. Free Collective Bargaining and Our Right to Strike
August 19, 2020
The new Collective Agreements imposed by Arbitrator MacPherson address some of our concerns, but also leave some major issues unresolved. This award is a great example of how we cannot resolve our issues with compulsory arbitration. We need free collective bargaining and the right to strike. These rights have always been the power behind our major contractual gains.
Bill C-89 – Back-to-work legislation (2018)
When the chips are down, federal government after federal government has stepped in with heavy-handed legislation. Governments and employers know that denying free collective bargaining and the right to strike is not a good tool for healthy labour relations. They know that real advances and real labour peace come from freely negotiated agreements. For governments and employers, denying the right to strike makes an immediate problem seem to go away.
That is how the Trudeau government sold Bill C-89 in November 2018. This bill was supposed to restore postal service immediately and have new arbitrated contracts in place within 90 days of the government appointing an arbitrator. Instead, it took over 400 days for CUPW to achieve new collective agreements for both the Urban Operations and RSMC bargaining units.
Workers pay the price for back-to-work legislation. CUPW members worked two and a half years without new contracts, with the same old problems we were trying to solve through bargaining back in 2018.
Arbitrators and mediators can award pay, benefits, and other working conditions, but we know from bitter experience they are not able to resolve our workplace problems.
This is especially true with regard to work methods and health and safety.
We continue to fight in court to regain the right to strike. The unconstitutionality of the 2011 back-to-work legislation gave us a moral victory, but we need to continue the fight to restore some of the benefits that were interfered with during the 2011 strike and lockout.
Arbitration is not the way to go for achieving any lasting progress – we need negotiated contracts, and for that we need to exert our labour power from a rock-solid foundation.
The New Collective Agreements expire at the beginning of 2022:
We need to prepare for this fight now!
It is essential that we start talking to each other about how we need free collective bargaining and the right to strike in 2022.
Canada Post needs to know that in 2022, we are determined to bargain collective agreements that address and resolve our real issues. We need to start mobilizing now so we are ready when the new round of bargaining begins. We need to be committed and ready to strike, if necessary, in 2022. Canada Post Corporation has to take our demands and our proposals seriously.
More than ever, we must exert our labour power. The removal of our fundamental right to bargain freely and to strike, is not only a threat to CUPW, but to all workers.
Source :https://www.cupw.ca/en
5. Posti to continue reduced printed mail deliveries on Fridays – the coronavirus pandemic has further reduced the volume of letters especially
August 18, 2020
In the 2000s, the number of letters has fallen by over 60% because of digital communications, and the coronavirus pandemic is accelerating the decline of printed mail even further. The volume of letter mail delivered by Posti decreased by a record-breaking 24% in April–June, compared to the corresponding period in 2019.
“Despite the summer seeing much improvement from the spring in many service sectors, the change does not translate into an increased volume of printed mail. The effect of the coronavirus pandemic is particularly evident in the volume of mail sent by companies as well as the authorities and organizations, which accounts for approximately 96% of all the letter items delivered by Posti. The switch to digital has occurred,” says Production Director Sami Reponen.
For the time being, the exceptional arrangement will continue until the end of October – this requires no action on the part of senders or mail recipients
On June 1, the Postal Services introduced an exceptional arrangement where Friday deliveries are primarily delivered on Thursdays. For now, this exceptional arrangement will continue until the end of October because there is not enough mail for Friday deliveries. The earlier deliveries are made possible by the fact that the lower volume of mail can be sorted faster.
The exceptional arrangement does not require any action on the part of senders or mail recipients; the service will continue according to the previously agreed model.
The exceptional arrangement does not apply to either the early delivery of newspapers or the parcel deliveries. The newspapers delivered on Fridays in the basic daytime delivery will continue to be delivered on Fridays. Posti's service points and customer service will also be open normally on Fridays without any changes.
Posti delivers newspapers seven days a week and parcels six days a week to pickup points. Other mail, such as letters, magazines and advertisements, will be delivered five days a week, but not all products will be delivered on all weekdays because a service schedule may have been agreed with the sending customer for different products. For example, one product may be scheduled for delivery on a certain weekday, while other products have a delivery window of several days.
Source : https://www.posti.com/en/media/media-news/2020
POSTAL NEWS
No 68-2020
Formulated by UNI AproPost and Logistics Sector
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1. Singapore Post & Masks Sewn With Love thank the public for their generosity as mask donations cross 250,000. August 20, 2020.
2. Heart attack victim saved by postman ‘fights for life’ in hospital. August 19, 2020.3. Swiss Post will “refrain from general price adjustments”August 19, 2020.
4. One size doesn’t fit all: adapting to changes in letter delivery. August 18, 2020.
5. Yamato to offer a “completely new collection experience to Japanese customers”.August 18, 2020.
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1. Singapore Post & Masks Sewn With Love thank the public for their generosity as mask donations cross 250,000
August 20, 2020
· Current donation sum is five times the original target of 50,000
· Public donations via SingPost posting boxes constituted more than 70% of total number
· Appeals for mask donations to continue as beneficiaries need to replace existing masks due to wear-and-tear
· Minister of State (MOE & MSF) Sun Xueling also presented 2,400 masks to SingPostfrontliners, to thank them for their service to the nation
· Senior Minister of State (MCI & MND) Sim Ann graced the occasion as well
Singapore Post Limited (SingPost) and Masks Sewn With Love expressed their gratitude to the public today as mask donations crossed a quarter of a million barely four months after its nationwide launch in April.
The number is five times the original target of 50,000 masks, with more than 70% sent via SingPost’s 798 posting boxes islandwide. As the postal partner to Masks Sewn With Love ,SingPost waived all postage fees for masks donated to the initiative through its posting boxes. The mask donations were then processed and stored at the SingPost Mail Processing Centre and delivered gratis to Masks Sewn With Love.
“SingPost is tremendously honoured to be able to contribute to this very timely and meaningful initiative. As the national postal operator, we are proud to offer our community assets, experience and expertise to help safeguard Singapore against COVID-19,” said Robin Goh, Group Chief Brand and Communications Officer of SingPost.
“As an essential service, our duty to the Nation extends beyond post. In times of crisis, it is our responsibility to step up and serve the nation in whatever way we can. We are inspired by the public’s response, and will continue to support Masks Sewn With Love for as long as the donation drive lasts.”
Masks donated by the public came in various forms and designs. Masks sized for children, themed masks (National Day-themed masks being the most recent example) as well as masks designed to be worn over hijabs were but a few examples of the empathy and thoughtfulness demonstrated by Singaporeans through this initiative.
After quality checks and repackaging, the donated masks were distributed to vulnerable groups in crisis shelters and homes, vulnerable children and families, cleaners and domestic workers, as well as frontline staff across various industries.
“SingPost stepped forward during the Circuit Breaker to help in the collection of home-sewn masks by our volunteers and consolidated them for distribution to beneficiaries such as vulnerable children, and the elderly. They were instrumental in helping us arrange delivery of 180,000 home-sewn masks nationwide. This is corporate social responsibility at its best and Masks Sewn With Love is grateful to have SingPost as our steadfast partner. We will continue to work with SingPost as long as there is a need for mask donations to keep fellow Singaporeans safe,” said Ms Sun Xueling, Minister of State for Education, Social and Family Development, and advisor to the Masks Sewn With Love effort.
Due to the ongoing need for masks, the Masks Sewn With Love initiative will continue to receive and distribute public donations to those who need them. Members of the public who wish to donate handsewn masks can place them into a blank envelope with the words “Masks Sewn With Love” written at the front, and deposit it within any posting box islandwide. There is no need to affix a stamp to the envelope as SingPost will waive all postage fees for the donations.
In a ceremony this morning, Minister of State for Education as well as Social and Family Development also presented 2,400 masks to SingPost frontline staff, as a gesture of appreciation for their service to the nation during the COVID-19 pandemic.
Source : https://www.singpost.com/about-us/news-releases
2. Heart attack victim saved by postman ‘fights for life’ in hospital
August 19, 2020
A Preston resident who was brought back from the brink of death by a hero Royal Mail delivery worker remains in Blackpool’s Victoria Hospital today “fighting for life.”
The patient, who lives in the Lancashire town’s Brookfield Estate, was “flat out on the settee and completely still,” when Preston CDO delivery worker Les Furesz entered the house at the urgent request of the man’s wife.
Les had been on his Saturday morning round, when at about 11am, he was alerted by a neighbour to a distressed woman in the street where he was delivering.
“She said she thought her husband seemed to have had a heart attack and that there was no response from him at all and that he’d stopped breathing,” he explains.
Telling her to call emergency services immediately, he rushed inside as asked, and despite not having administered emergency assistance for many years, Les’s old Territorial Army training, in his words, “came flooding back to me” as soon as he saw the situation.
“It was like I immediately knew what to do,” he recalls, explaining how he knelt down, crossed his hands over the man’s chest and began rhythmically pressing down.
“I just carried on and carried on – and the lady stayed on the phone with the emergency response team relaying everything they said straight to me.”
Slight signs of life returned – periodic opening of his eyes and infrequent breaths – as Les kept working away until the ambulance arrived some 10 to 15 minutes later and took the man straight to Blackpool, where he received immediate acute care at Victoria Hospital’s Lancashire Cardiac Centre.
“I’ve spoken to the lady a couple of times since, and she’s told me he’s still in a coma,” Les reports, adding that a ‘stent’ had been fitted and that a tracheotomy procedure had been due to take place yesterday evening.
“He’s got a fighting chance and he’s fighting hard,” he tells CWU News, adding: “I just hope and pray he recovers.”
Mike Furbur, CWU unit rep at Preston CDO, praises Les’s “tremendous efforts” assisting the man and for “acting so well in such a highly distressing situation.
“Les is a credit to this office, to Royal Mail and to the CWU – and we all send our prayers and very best wishes to this gentleman and his family.”
Source :https://www.cwu.org/news
3. Swiss Post will “refrain from general price adjustments”
August 19, 2020
Swiss Post has released a statement to say it supports the Swiss economy and will not make general price adjustments for parcels and letters.
The statement reads: “In the coming year, Swiss Post will refrain from general price adjustments in the bulk business of parcels and letters and will postpone these to the following years. With this, the Post wants to relieve the companies in Switzerland. In the next year there will only be selective adjustments to special or niche products.
Swiss Post will voluntarily continue the discounting of parcels addressed online with the price monitor for one year only.
“As the engine of the Swiss economy, companies have been experiencing extremely difficult times with the lockdown under Covid-19 since mid-March. Temporary closings, operating bans, special requirements and significantly fewer customers pose existential problems for many companies. Their future is uncertain, many companies are struggling to survive and their economic situation is extremely precarious.
Swiss Post takes its responsibility as a reliable partner to the Swiss economy and has decided not to adjust the list prices in the bulk business of parcels and letters in 2021. Swiss Post is convinced that this is an uncomplicated way of helping companies. She does not want to burden them with a general price adjustment in the coming year.
“In doing so, Swiss Post is following the previously announced support measures and simplifications, such as rent reductions for transactions in postal real estate ( media release of May 27 ) or the Covid 19 bridging loans temporarily approved by the Federal Council, including from PostFinance ( PostFinance report of March 24 ).
“There will be only selective adjustments to the range of special products for 2021. These relate, for example, to unaddressed advertising mail, which is now being delivered within three to four days of receipt, or the chargeable option of receiving temporarily retained mail as a collective item on Saturday as well.
“In addition, Swiss Post is voluntarily continuing the discounting of parcels addressed online, which is limited to one year only with the price monitor: private customers will receive a discount of CHF 1.50 per parcel in 2021 for parcels recorded online and weighing up to 10 kilograms .
Adjustments in the mass business unavoidable
“However, the market and the Post’s own economic situation mean that general price adjustments in the bulk mail and parcel business will be necessary in the coming years. The quality requirements and coverage of basic services remain high, and with them the structural costs of the services.
Letters and business at the counter have been declining for years, and low interest rates at PostFinance have ensured that Post’s operating results have steadily decreased in recent years. In the case of letter mail in particular, the volumes have shrunk over the years due to the digitization of communication channels – this has been the case for 16 years with A and B Mail unit prices remaining unchanged.
“In order for Swiss Post to continue to be successful in the future, it must generate profits that it can invest in its further development and basic services. The aim of Swiss Post is to successfully continue writing this traditional story and to be able to finance the basic service from its own resources.”
Source : https://postandparcel.info/125654/news/parcel
4. One size doesn’t fit all: adapting to changes in letter delivery
August 18, 2020
A retail analyst recently wrote that the pandemic “hit fast forward on movies we were already watching”. That’s certainly true when it comes to digitization and the postal sector.
For postal operators this story has two components: on the one hand, a dramatic increase in e-commerce and B2C deliveries is good for business; however, on the other, this was accompanied by simultaneous and aggressive volume decline in traditional mail.
Posts need to adapt to the changing market conditions quickly, and if there is one key take-away it is probably that one size doesn’t fit all. So, while increased B2C capacity is required, and new customer-centric offerings like PUDOs, lockers and various home delivery options are being implemented for e-commerce, posts also need to find answers to how they can implement major cost shifts in their mail operations and maintain this increasingly costly USO, which is still a dominant element of the revenue and cost structure.
This summer, our friends at Posten Norge (Norway Post) implemented one of the largest transformations in the company’s 373-year history by moving away from a five-day service to alternate day mail delivery.
Postenisn’t alone – other posts reduced the number of letter deliveries per week before the pandemic hit, and Australia Post is implementing temporary changes to letter delivery in response to current conditions.
How it will work
One week, households will receive letters on Monday, Wednesday and Friday; the following week, Tuesday and Thursday. This way all recipients will have mail every other (working) day. Posten Norge delivery staff will now need to know two routes (they cover a different one every second week) and alternate between them, but a continued full-time job for those still in service will be maintained.
As a result of this change, the number of delivery staff required will reduce by as much as half. However, Norway Post has decided to keep a five-day service for certain services such as mailbox-delivered B2C parcels in urban areas and newspaper delivery in rural areas (newspaper delivery is a result of a government-initiated tender for rural area newspaper deliveries). B2B parcels will be delivered five days per week and B2C parcels to PUDOs and lockers will also continue with a five-day service.
The locker network will be expanded over the coming years, with a target of 1,000 lockers by the end of 2021 in addition to the existing 1,500 PUDOs in Norway. (This total of 2,500 is well above Last Mile Experts’ MVP rule of 1 to 10,000 inhabitants, which would require some 500 access points.)
“The transformation to every second day delivery was decided and planned for long before Covid-19, however the need for the transformation has obviously increased by the escalated letter decline we have seen over the last months,” says Gunnar Inderberg director of operational development at Posten Norge.
Norway’s letter volumes peaked in 1999. Since then the annual letter volume has declined by more than 70%. Disruption is an often-used buzzword these days, and few industries have been more disrupted than those of the postal operators. We all use email, banks don’t send bank statements, governments communicate digitally, invoices are handled through online banking, and so forth. These are not volumes lost to competitors, it is volume lost to new technology and new ways of interacting and as a result these volumes will never come back in their old form, much like the way that traditional film is now a thing of the past in the photographic industry.
This is an inescapable reality all over postal Europe. However, the Nordic countries, alongside the Netherlands, have seen the largest volume declines so far in Europe and thus have implemented the most dramatic changes to cope …. and can be a good example for others to observe and learn from.
The good news is that the implementation of alternate-day letter delivery has gone well in Norway. There was media attention. However, most people don’t receive mail every day, and while the letters we receive may be important, they are seldom time critical any more.
“Urgent messages just aren’t sent by mail and probably haven’t been for years – hence few letters really require an overnight service these days,” says Posten’sInderberg.
“For parcels it is a different story and that is why we will uphold a five-day service for that and even increase our service offerings.”
While it is still early days after the implementation, the transformation has been communicated to senders for a long time and most senders understand the requirement for change and realize that the alternative would be dramatic price increases. There is no longer room for ‘one size fits all’ solutions, and as a result postal service offerings have to become more focused on the actual needs and the willingness to pay in the different market segments.
Source : https://www.parcelandpostaltechnologyinternational.com/analysis
5. Yamato to offer a “completely new collection experience to Japanese customers”
August 18, 2020
Japanese carrier – Yamato Holdings Co., Ltd. has partnered with UK based international E-commerce solutions provider, Doddle, to create a proprietary nationwide PUDO network, underpinned by Doddle’s software platform.
The partnership represents one of the first times Yamato – which has a 42% share of the parcel market in Japan – has worked with an international software business to support its transformation plan ‘Yamato NEXT 100’ – a commitment by the carrier to co-develop sustainably focused future delivery solutions that are both efficient and customer centric.
The partnership will enable Yamato to lead the way in sustainable fulfilment while delivering on its ‘all for the customer’ promise.
Thanks to Doddle’s flexible, partner agnostic platform, customers will be able to choose to collect their parcels from some of the 240,000 Yamato partner shop network nationwide, with new partner locations expected to include some of the biggest retailers in Japan.
Yutaka Nagao, President, Yamato Holdings Co., Ltd. said: “Yamato Group has been seeking proactive partnerships with startups in Japan and abroad possessing innovative technologies and business models for transforming logistics and supply chains.
The collaboration with Doddle, a U.K. startup, is one of the most important such moves, and we are elated to announce this initiative with the company.
“We believe that utilization of Doddle’s cutting-edge digital technology in the last-mile business of e-commerce will enable us to offer a completely new collection experience to Japanese customers in the future.
We will aim to establish an e-commerce ecosystem that provides the best value to all who engage in e-commerce by accelerating digital transformation (DX) through further cooperation between the two companies going forward.”
Doddle’s end to end tech solution will enable customers to track the progress of their orders at every point of the journey from basket to collection and will enable Yamato Holding’s 33 million Kuroneko privilege club members to carry out in-flight diverts from home to a collection point or from one collection point to another, to offer the ultimate in customer convenience.
Tim Robinson, CEO, Doddle, commented: “The global Covid pandemic has created an unprecedented boom in the already rapidly growing international ecommerce market. Click & collect is the fastest growing delivery option globally because it provides the natural solution – enabling companies to address inevitable capacity issues whilst delivering superior sustainability and a flexible customer experience.
“Sector leaders like Yamato Holdings, are turning to Doddle because we have demonstrated in multiple thriving and challenging ecommerce markets just how easy it can be to create and manage an unrivalled nationwide PUDO network using our flexible and accessible technology. We are excited to be working with Yamato – a carrier renowned worldwide for its customer experience – to demonstrate that customer experience and sustainability can be championed together.”
Source : https://postandparcel.info/125581/news/parcel