“Forward ever, backward never: onwards with Breaking Through”

POSTAL NEWS
No 23-2020

Formulated by UNI AproPost and Logistics Sector

1.  bpost: feeling the effects of this exceptional situation on its activities. March 19, 2020.

2.  CWU: postal workers can play a crucial role in keeping this country connected. March 18, 2020.

 

3.  Implementation of additional measures against the coronavirus: certain Swiss Post branches will open later than usual today. March 18,2020.

4.  PostNL to continue delivery of mail and parcels.
March 16, 2020.

5.  EAL keeps supply chains moving. March 13, 2020.

 

 

1.  bpost: feeling the effects of this exceptional situation on its activities


March 19, 2020

bpost has announced it is temporarily suspending the sending of letters and parcels outside Europe due to the mass cancellation of flights.

The organisation said: ” Protecting the citizens and our employees, while continuing to provide an essential service to the general population: these are our priorities as a public company serving the community.
.
“bpost continues to be committed to carrying out its universal postal service missions as best as it can, with to the support and engagement of its thousands of employees on the streets, at sorting centers and post offices, and elsewhere.

“Like all the world’s postal operators, bpost is feeling the effects of this exceptional situation on its activities. Every day, bpost adapts its measures to meet the expectations of its customers while protecting the health and safety of its employees.

“The cancellation of many flights by airlines companies has prompted many postal companies in recent days to announce the suspension or delays in the sending and distribution of letters and parcels to non-European countries. This is among others the case for Denmark, Romania, Spain, Slovenia, Norway and Sweden.

“Equally impacted by these cancellations, bpost is forced to suspend, from this Thursday, March 19, the sending of letters and parcels to destinations outside Europe. The intra-European flows may also be impacted and be affected by delays.

“bpost is closely monitoring the developing situation in the quest for alternatives.

Citizens and our Belgium business clients are meanwhile invited not to post letters and parcels for destinations outside Europe.

“Likewise, to reduce the risks in our post offices, bpost encourages everyone to limit their visit to post offices for only urgent reasons and to use the alternatives available according to their needs: red mailboxes for mail, parcel dispensers, cash dispenser for withdrawals and deposits of money.

“bpost would like to thank all of its customers for their understanding in these exceptional times.”

Source : https://postandparcel.info/120122/news/e-commerce

 

 

2.  CWU: postal workers can play a crucial role in keeping this country connected


March 18, 2020 
The Communication Workers Union has revealed that 94.5 % of its members at Royal Mail  voted in favour of industrial action however the trade union has appealed instead for the postal service to become the 4th emergency service in the UK amidst the coronavirus pandemic.

The Union said that since voting began two weeks ago, COVID-19 was “changing the language of priorities for our members and the country.”

A union statement said: “In recognition of the fact that Royal Mail Group is the only service that connects every address in this country via its universal service — something our dispute is seeking to protect — we have made a proposal to the company based on putting the interests of the nation first.

“We want the public we serve, the government and shareholders to know that we want to set aside our differences with Royal Mail and, subject to prioritising the health and safety of our members, we want postal workers to become an additional emergency service in the UK.
“We believe this could really help the country in these unprecedented times.”

“Postal workers are embedded in every community in the UK. They are trusted figures. They are part of the social fabric of society.
“It’s time to utilise the companies’ unrivalled infrastructure and daily reach across every city, town, village and rural community, remembering that for a lot of people the only person they will see every day will be their local postal worker.

“With this in mind we have called for Royal Mail Group to step back from their attacks in the workplace, imposing unagreed changes and destroying the very morale and vocational sense of purpose the nation now needs, and work with the union to enact our proposal.”

The union said that postal workers would “become an additional emergency service” during the pandemic.

“Postal workers can play a crucial role in keeping everyone in this country connected and informed, delivering medical aid, checking on the elderly and vulnerable, delivering local mail to local services and supporting people working from home.”
The union said that postal workers could assist with foodbank collections and deliver food parcels to people in need.

It said: “In any national emergency in our history and in our day-to-day existence, the universal postal service has played a vital role.

“These unprecedented events remind us all that postal workers always come through and will stand ready to serve the nation again, but Royal Mail Group must play their part by agreeing our proposal and ensuring the very best standards of safety and support to its employees.”

The union has sent its proposal to Prime Minister Boris Johnson and plans to meet with management tomorrow.

Shane O’Riordain, Managing Director of Regulation, Corporate Affairs and Marketing, Royal Mail, said: We welcome and appreciate CWU’s statement this afternoon that now is not the time to take industrial action. We contacted CWU last week to work together to protect our people, our country and our company. We are talking to them about how we can do that together.

“The postal service is a key part of the UK’s infrastructure at this time. We are delivering, as usual, to communities across the country. The delivery of parcels and letters is a key way of keeping the country together and helping many people who may not have the option to leave their homes.

“As the coronavirus crisis has developed, we have worked with CWU to formulate and implement the appropriate sick pay and absence policy for our colleagues. We jointly agreed the policy and communicated it to our colleagues last week. Colleagues, including those with less than one year’s service, will receive full pay in relation to any coronavirus illness or self-isolation. We have made adjustments to our parcel handling procedures to protect our colleagues and our customers.

“We are ready to discuss CWU’s proposals for future strategic business opportunities. Our negotiating team is ready to continue the dialogue to agree a framework to try to find a resolution to the current dispute. We are meeting soon. We want to reach agreement. “

 

Source : https://postandparcel.info/120062/news/parcel

 

 

3.  Implementation of additional measures against the coronavirus: certain Swiss Post branches will open later than usual today


March 18,2020
Following the Federal Council’s decision to declare an “extraordinary situation” in Switzerland, Swiss Post Executive Management has decided as part of an initial series of measures to equip all Swiss Post branches without closed counters

in such a way that social distancing can be ensured between branch employees and customers. Certain Swiss Post branches will therefore be temporarily closed this morning.

Social distancing is the most effective measure to protect against infection, and is one of the FOPH guidelines being followed by Swiss Post. Branches with open customer counters will be adapted as an additional immediate measure.

Certain Swiss Post branches will therefore be temporarily closed this Wednesday morning. This will enable us to provide better protection for our employees and our customers against the coronavirus.

We would like to thank our customers for their understanding. The measures implemented today are designed to protect our employees and to safeguard everyone’s health. 

4.  PostNL to continue delivery of mail and parcels

Extra measures to maintain safe and sound working environment
March 16, 2020
The Hague, 16 March 2020 – Connecting with and paying attention to others are more important than ever in the extraordinary circumstances of this moment. Continued delivery of mail, parcels and other shipments is one of the crucial ways to make sure daily life can continue as much as possible. Home delivery enables people to stay at home and ensures that companies can reach their clients. PostNL is committed to ensure delivery, together with its employees, customers and partners. It will take additional measures to ensure continuity of the universal service obligation and delivery of funeral cards and medical deliveries.

HernaVerhagen, CEO PostNL: “We feel great responsibility towards society and all of our stakeholders to ensure continuity of our service and our business. We are doing everything we can to guarantee the universal service obligation and the delivery of parcels in a responsible manner. I’m very grateful for the commitment and hard work of our people, working in close cooperation with our clients and partners to deliver their shipments as on any given day. Ensuring a safe and sound working environment for them remains our first priority.

Signature on hand scanner not required for now

As an adjustment to our normal delivery procedure, consumers for now are no longer required to leave their signature on a handheld scanner to confirm successful delivery. Instead, the parcel deliverer will note the last three characters of the ID at the moment of delivery. As always, consumers can follow the delivery of parcels in the PostNL app and in the track&trace information on PostNL’s website.

More time to deliver the mail and other measures

We are currently in the process of extending the window for mail delivery and taking other measures that will allow our people to take care of their children during the day if they can’t go to school. Working from home is the rule for those who can. Additional measures are being taken for people working in our operation to ensure a safe and sound environment and to limit the risk of spreading the virus.

If and when circumstances require changes to our service, we will provide further information via the usual communications channels.

Source: https://www.postnl.nl/en/about-postnl/press-news/press-releases/2020

 

 

 

5.  EAL keeps supply chains moving

 

March 13, 2020
Eastern Airlines Logistics (EAL) has been keeping supply chains moving as flights get suspended due to the coronavirus outbreak.


The subsidiary of China Eastern Air has operated 10 flights per day, increasing capacity and cargo volumes for four consecutive weeks in February.

By the end of February, outbound cargo increased 30% year-on-year and return volumes were up 50%.

Flight cancellations have significantly reduced freight capacity, with EAL subsidiary China Cargo Airlines putting a Boeing 747 Freighter back into operation.

Cargo aircraft and the luggage compartments of passenger aircraft have carried more than 3,000 tons of epidemic prevention materials and 138,000 tons of equipment to restart global supply chains.

EAL’s cargo aircraft have covered 40 international and regional logistic sites including Chicago, Los Angeles, Amsterdam, Frankfurt, Singapore, Bangkok, Osaka, Tokyo and Seoul.

Daily outward volumes have increased 60% to 946 tons and return volumes are up 54% to 816 tons.

Customers include US car makers who saw their transport link with a major auto parts supplier cut off.

The manufacturer handed over 600 tons of auto parts to EAL for transportation, with six charter flights to the USA being planned for the first quarter.

Outbound flights included 70 tons of materials landing in Karachi to help Pakistan respond to coronavirus and a locust plague.

POSTAL NEWS
No 24-2020

Formulated by UNI AproPost and Logistics Sector

1.  USPS to transition to new platform to replace WebEx for teleconferencing.March 19, 2020.

2.  Retailers beef up delivery networks as shoppers rush online. March 18, 2020.

 

3.  FedEx suspends 2020 profit outlook; coronavirus and turnaround pressure weigh. March 18, 2020.

5.  New Zealand Post changes delivery process in response to Covid-19. March 16, 2020.

6.  Japan Post plans to cut as many as 10,000 jobs. March 23, 2020.

 

1.  USPS to transition to new platform to replace WebEx for teleconferencing

March 19, 2020
The Postal Service is transitioning to Zoom, a new teleconferencing platform that will eventually replace WebEx, the organization’s current online meeting tool.

Zoom offers reliable, user-friendly online video conferencing and teleconferencing.

“Our goal is to reduce in-person meetings and emails in favor of personalized video meetings,” said Chief Information Officer Kristin Seaver. “This will drive closer collaboration and better meeting outcomes.”

Beginning in March, all USPS computer users can participate in Zoom meetings they are invited to attend.

USPS computer users who have been approved as WebEx schedulers in eAccess can automatically schedule Zoom meetings. These users can access the new platform through Outlook.

If prompted to sign in to Zoom, users should select the “Sign In with SSO” button on the right, not the blue “Sign In” button in the middle of the screen.

After July 31, WebEx will no longer be available, and users will be unable to access meetings and recordings stored on WebEx.

2.  Retailers beef up delivery networks as shoppers rush online

 

March 18, 2020
Australia's national postal service and major retailers are putting new measures in place to deal with the coronavirus pandemic, as more and more housebound Australians turn to online shopping.

A spokesperson for Australia Post said the company was confident it would be able to keep up with any spike in delivery demand, noting there was "plenty of capacity in the network". The government-owned company pointed to the Christmas period, when it experienced its busiest month in history, with 40 million parcels delivered in December, as an example of its capability.

However, the business is putting in place other measures to make online shopping safer and easier for Australians staying indoors. Parcels will no longer require a signature for delivery or collection, with drivers or post office staff instead able to sign on a customer's behalf and leave it at the door.

Major supermarkets Coles and Woolworths have both reined in their online delivery and click-and-collect options for groceries, with Coles suspending the service nationally and Woolworths. 

Both companies said last week they had seen an unprecedented and significant increase in online orders as increasing numbers of Australians work from home and self-isolate due to the virus.

To combat this, the two are currently hiring additional fulfilment workers to boost online delivery capabilities, and Coles has put the call out for another 60 delivery drivers. Woolworths, which uses third-party delivery partners, said it was "working closely" with them to increase the number of drivers in its network.

 

Last week, it also took the unusual step of recruiting around 20 head office staff to help stack shelves and pack orders in its online distribution centres.

Outside of groceries, analysts have predicted a bump in online sales across the broader retail sector.

Online electronics and home goods retailer Kogan recently warned customers it was experiencing a high volume of orders across Australia and New Zealand, saying delivery times could be affected.

A spokesperson for the e-tailer said its most popular products in recent times included smart TVs with inbuilt streaming, freezers, computer monitors, standing desks, laptops and home office furniture, as working Australians kit out their home workstations.

EBay Australia managing director Tim MacKinnon said he expected to see an increase in shoppers coming to purchase from eBay, and that the retailer had already seen a run on items such as health products, video games, books and cleaning products.

"We expect, as retailers see offline traffic decrease, even more will set up a channel through eBay," he said.

"We also think we’ll see more Australians use eBay to sell from home as you can list and ship items without having to have contact with the buyer. People may start eBay businesses as a way of generating income."
Australia Post said it was currently seeing international delivery delays due to the coronavirus, but was "working with partner airlines and other postal operators to move items as quickly as possible".

While online demand in the current and coming weeks may hit unprecedented levels, analysts are predicting enthusiasm for online grocery delivery will persist after the virus is contained, with Morgan Stanley saying it could lead to a fundamental shift in behaviour.

"We see this global surge in online grocery adoption changing consumer behaviour as the extent to which people realise the ease/convenience of shopping for groceries/consumables online over the next few weeks/month should lead to more long term online grocery purchasing," it said.

Source :https://www.smh.com.au/business

3.  FedEx suspends 2020 profit outlook; coronavirus and turnaround pressure weigh

March 18, 2020
U.S. package delivery company FedEx Corp (FDX.N) suspended its 2020 profit outlook on Tuesday, citing the “significant impact” of the coronavirus, and said it would cut costs due to the uncertainty wrought by the pandemic.

Even so, the company reported quarterly revenue that beat market expectations as more businesses turned to its international express plane service to safeguard their supply chains as COVID-19 illnesses and deaths mount around the world.

Shares in FedEx surged as much as 5% before falling 0.5% to $94.50 in after-the-bell trading.

“The reaction to their release is a bit like driving looking through the rear-view window,” said Trip Miller, managing partner at Memphis-based Gullane Capital Partners. “There wasn’t much in there for me to feel positive about FedEx or anybody else in the next 60 days.”

FedEx joined Denmark’s DSV Panalpina (DSV.CO), a major transportation and logistics provider, in suspending profit forecasts due to unprecedented business disruption from the virus.

FedEx, which benefited from President Donald Trump’s corporate tax cut, submitted a request to the U.S. government for “liquidity support,” Chief Financial Officer Alan Graf said on a conference call with analysts.

The package delivery company’s adjusted net income dropped 53.5% year-over-year to $371 million, or $1.41 per share, for the fiscal third quarter ended Feb. 29. Revenue rose about 3% to $17.5 billion.

Analysts on average expected earnings of $1.41 per share and revenue of $16.89 billion, according to Refinitiv IBES data.

The company - whose rivals include United Parcel Service Inc (UPS.N) and Amazon’s homegrown delivery operation - was grappling with the integration of its TNT Express unit, higher costs related to launching Sunday home delivery, and the loss of Amazon.com Inc (AMZN.O) as a customer before the deadly virus outbreak began.

Executives see opportunity in surging e-commerce spending as governments in Europe and the United States urge people to hunker down at home to reduce the spread of the virus. Rampant international passenger flight cancellations already have been a boon for the lucrative express business at FedEx, they said.

“It’s like Christmas right now on the express side. They’re moving all sorts of supplies and equipment,” said Dean Maciuba, a director at Logistics Trends & Insights.

FedEx is attacking costs by restructuring the company to move more express packages through its ground network, Maciuba said. But it still lags UPS, whose integrated express and ground network is more efficient.

“I do believe it’s a turnaround story, but it’s going to take forever,” said Maciuba, adding that it could take up to three years to get FedEx margins back to 7-8% from less than 3% today.

Miller, of Gullane Capital, noted that FedEx’s stock is trading at roughly the same level as 15 years ago. “The top 5 executives, plus the board, have made $870 million over the last 15 years, while shareholders have made nothing,” he said.

Source : https://www.reuters.com/article/us-fedex-results


4.  Covid-19: untenable situation at La Poste!

Following the last meeting with La Poste, we find that our employer is not taking firm measures to meet the health situation we are going through.

The observation of a lack of application of national guidelines at the local level leads us to deplore this governance problem which is particularly sensitive to the Courier Parcel Service (BSCC) branch. It is surprising, to say the least, that a state-owned public enterprise is dragging on to apply government measures.

Given the number of reports of catastrophic situations, indecent remarks, inappropriate managerial acts, FO Com requires:

·       The list of postal activities defined as necessary in the continuity of the maintenance of the essential links of the Nation.
·       Strict application of government-imposed measures, including all barrier measures
·       The cessation of all work reorganization projects initiated before the health crisis. The entire managerial community has a duty to prioritize the health security of staff over the maintenance of activities.

The government imposes strict rules, La Poste must be obliged to respect them nationally as well as locally, and this, in all areas, including travel.

Also, FO Com can only advise all postal workers to protect themselves, by taking the appropriate initiatives to preserve their health, their colleagues and those around them.

Local and national FO Com activists remain mobilized in support of postal workers. At the same time, FO Com solemnly addresses the CEO of La Poste. 

 

5.  New Zealand Post changes delivery process in response to Covid-19

March 16, 2020
The company is making a temporary change to how it delivers parcels to enhance the safety of its people, and to ensure NZ Post continues to offer an essential service, delivering what Kiwis care about.

NZ Post CEO David Walsh says keeping NZ Post people safe, and communities connected through delivery services are paramount during the Covid-19 situation.

“While the overall risk of transmission of any virus is very low in our day to day business operations, it’s the right thing to do to limit close physical contact with others during this time. This is consistent with the Government’s advice,” David Walsh says.

“NZ Post plays a special role in New Zealand, providing an essential service and maintaining connections within our communities during this time of uncertainty. The changes to delivery will help maintain our excellent service performance which is important given more people might choose to get essential items delivered to their homes in the coming weeks.”

The changes come into effect from today and will be reviewed regularly. Mail delivery will continue as normal.

Delivery of Signature Required Product
NZ Post couriers (including CourierPost, Pace and Rural Delivery) will knock on the door as usual and step back two metres (or as far back as safe). They will wait for the occupant to come to the door and greet them as usual. They will then ask for the recipient's name

and leave the parcel in a sensible place for the customer to pick up when the driver leaves. If no one comes to the door and there is no Parcel Leave service in place, they will follow the standard process which is to leave a card and return the item to depot.

Delivery of Non-Signature Required Product
NZ Post couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for the occupant to come to the door and greet them as usual. If no one comes to the door they will follow the standard process which is to leave the item in a safe place or card it and return to depot if no safe place.

For other services, NZ Post will be working to minimise physical contact as much as possible while ensuring its usual quality customer service.

6.      Japan Post plans to cut as many as 10,000 jobs

With financial business slumping, group prepares for talks with union

Nikkei staff writers

MARCH 23, 2020 18:41 JST

The group will propose that the 10,000 job cuts be done through controls on hiring and early retirement programs.   © Reuters

TOKYO -- Japan Post Group and its labor union will soon start talks on a reform plan for workers at post offices nationwide, including proposed job cuts totaling 10,000 positions, or 5% of the workforce.

Faced with falling profitability of its financial business, the Japanese postal service group has to slash labor costs. The financial business has suffered from lack of investment opportunities amid the low interest-rate environment and a scandal involving inappropriate sales practice at Japan Post Insurance, an insurance subsidiary.

The staff reduction comes amid Japan's falling population and digitization.

The group has agreed with the Japan Postal Group Union to negotiate changes in personnel allocation standards that specify the number of required workers for each region of operation in this spring's annual negotiations. The group aims to make the steps the pillar of rationalization measures to be incorporated into the next medium-term operational plans covering the period from 2021 to 2023.

Japan Post Holdings' board of directors in 2019 started behind-the-scenes discussions on cost-cutting measures for post offices.

The proposed 10,000 job cuts are planned to be done through controls on hiring and early retirement programs. The 5% cut over a short period will be a major step in downsizing for the group, whose total employees have decreased just 7% since the end of 2007.

The financial business has served as the main revenue source for Japan Post Group, but the scandal at the group insurance arm and falling profitability due to low interest rates mean its revenue fall will be inevitable.

 

Source :https://asia.nikkei.com/Business/Finance/Japan-Post-plans-to-cut-as-many-as-10-000-jobs