“Forward ever, backward never: onwards with Breaking Through”
No 01 -2019

Formulated by UNI Apro Post and Logistics Sector

Takeback Wednesday: Returns expected to increase by 80 per cent on first working day of the year. January 2, 2019.

Emirates Post Extends Postal Services. January 2, 2019.

Amazon reports record holiday season. December 30, 2018.

The Australia Post Authorised Day – Monday 31 December. December 28, 2018.

NPMHU Hosts Finance Management Seminar for Local Presidents and Treasurers. December 13, 2018.

Takeback Wednesday: Returns expected to increase by 80 per cent on first working day of the year

January 2, 2019

On Wednesday 2 January 2019 – Takeback Wednesday – returns of online purchases are predicted to increase by 80 per cent compared to the average number of return parcels per day in December, according to Royal Mail. Takeback Wednesday is the day that most Brits will return their unwanted and ill-fitting Christmas presents.

With global reach and the leading enabler of ecommerce in the UK, Royal Mail is well placed to observe trends across the industry.

According to a study commissioned by Royal Mail, six in ten (60 per cent) online shoppers will not use a retailer again if they have a difficult returns experience so it’s important to get it right!

Clothing (75 per cent), electrical goods (42 per cent) and computer software/hardware (33 per cent) are the most commonly returned items. The study, part of Royal Mail’s annual Delivery Matters report, reveals women are more likely to return something because the item is not what they expected. Men are more likely to return a non-clothing item because it’s incompatible or not useful for its intended purpose.
The average online shopper in the UK sends back an online purchase every month*. Over half (53 per cent) of those that return clothing or footwear said the most common reason to return is because the item didn’t fit or was the wrong size.

Try before you buy
One in three (34 per cent) of those that return items have used ‘try before you buy’ services. 18-34 year old shoppers (49 per cent) are more likely to use a service like this if it was available.

Clothing (52 per cent) and footwear (39 per cent) are the categories people are most likely to use this service for, followed by electrical goods (39 per cent).

Two in five shoppers (40 per cent) believe they would purchase more items if a retailer offered a ‘try before you buy service’.

A spokesperson from Royal Mail said “January is the busiest time of year for returns. Having an easy way to return online purchases is a crucial part of the online shopping experience. For retailers, ensuring their returns experience is in line with consumers’ expectations is incredibly important. With 17 per cent of global retailers already adopting a ‘try before you buy’ model, it’s important to consider putting try before you buy at the heart of your returns offering – and staying one step ahead of your competitors when it comes to customer satisfaction.”

Source : https://www.royalmailgroup.com/en/press-centre/press-releases

Emirates Post Extends Postal Services
January 2, 2019

Emirates Post is now offering residents living in apartments mail delivery to one’s home either once or twice a week – based on subscription package.

MyHome services were previously only available to residents of a villa.

Obaid Mohammed Al Qatami, Acting Chief Commercial Officer at Emirates Post Group, commented: “At Emirates Post, we are constantly looking to strengthen our user experience and bring efficiencies into the postal service sector by delivering happiness, convenience and anticipating the future needs of our customers.By investing in our outbound and inbound postal and logistical solutions, we will continue to provide value-added services that will support individuals as well as the operational needs of businesses.”

“We aim to provide convenient solutions that improve quality of life with the introduction of MyHome service to our customers across the Emirates allowing them to receive post at their doorstep and offering an extended subscription renewal of up to three years, and we encourage all our customers to maximize on this opportunity. ” he added.

He further explained that the MyHome service delivers all postal items to residences once a week for an annual fee of 750 dirhams, and if the customer wants the option of sending and receiving post twice a week, they should choose the MyHome Plus service for an additional 500 dirhams annual fee.

Companies can also opt to have their post picked-up and delivered directly to the registered office location by subscribing to Ezimail.

Source : https://postandparcel.info/99862/news

Amazon reports record holiday season

December 30, 2018
E-commerce giant Amazon, which is expanding its freighter fleet, had a record-breaking holiday season with more items ordered worldwide than ever before, although it did not provide total figures.

Amazon customers shopped at record levels, it said, "from a wide selection of products across every department, discovering top holiday gifts and trending products offered at deep discounts and low prices".
Some of the best-selling products this season included, all-new Echo Dot, L.O.L. Surprise! Glam Glitter Series Doll, fashion items from Carhartt, and Bose QuietComfort Wireless Headphones, among others.
“This season was our best yet, and we look forward to continuing to bring our customers what they want, in ways most convenient for them in 2019. We are thrilled that in the U.S. alone, more than one billion items shipped for free this holiday with Prime,” said Jeff Wilke, CEO Worldwide Consumer.

Source : https://www.aircargonews.net/news/single-view/news

The Australia Post Authorised Day – Monday 31 December
December 28, 2018
Australia Post will continue to process and deliver parcels on Monday 31 December, the annual Australia Post authorised day, an entitlement for people employed under the Australia Post enterprise agreement.

We will be providing a parcel delivery service to most major metro regions on the day and major processing centres and our Customer Contact Centre will still be operational. There will be no letter deliveries and many post offices will be closed.

The authorised holiday happens once a year and customers are notified in advance through our website, social media channels and public notices in our post offices.

Source : https://newsroom.auspost.com.au/article

NPMHU Hosts Finance Management Seminar for Local Presidents and Treasurers

December 13, 2018

The NPMHU’s Local leadership participated in a comprehensive Finance Management Seminar at the Maritime Conference Center in Linthicum Heights, MD. The three-day session included presentations and group discussions on a wide variety of topics related to financial administration at the Local Union level, including: the fiduciary duties and responsibilities of Local Union Presidents and Treasurers; IRS and DOL issues and reporting requirements; budgeting; financial statements; records management; annual audits; payroll issues; and more.

The third day of training was dedicated to using QuickBooks™ computer software as a tool to easily organize the daily financial activities of the Local Union. This training will help facilitate necessary reporting to fellow officers and union membership, as well to assist in preparing the reports required by the Department of Labor and the Internal Revenue Service.

Source : https://www.npmhu.org/media/news/

No 2 -2019

Formulated by UNI Apro Post and Logistics Sector

Number of the day: 588,568. January 4, 2019.
CAE Delivers Increases Its Operations. January 4, 2019.
‘Maestro Mailman’ eyes BDO darts glory. January 3, 2019.
PRC Adopts Final Rules on Minimum Contribution of Competitive Products to Institutional Cost. January 3, 2019.
Innovation Paves New Roads At UPS With Breakthrough Technologies At A Global Scale. January 03, 2019.
Faster And Safer Business: Payments For Cash-To-Pack Packages From 1.1.2019. December 28, 2019.
Number of the day: 588,568
January 4, 2019
Santa Claus, Santa Claus and Santa Claus have answered so many children's letters in the seven Christmas Post Offices of Deutsche Post 2018.

Bonn - A total of 588,568 children's letters and wishlists were answered by Santa Claus, the Christ Child and Nicholas in the seven Christmas Post Offices of Deutsche Post 2018. This is more than last year, when the number was 579,883.

The numbers of the Christmas postal branches in detail:
Himmelpfort (Brandenburg): 277,200 letters
Engelskirchen (North Rhine-Westphalia): 126,000 letters
Himmelstadt (Bavaria): 71,000 letters
Himmelsthür (Lower Saxony): 49,800 letters
Himmelpforten (Lower Saxony): 34,000 letters
St. Nicholas (Saarland): 24,146 letters
Nikolausdorf (Lower Saxony): 6422 letters.

Classy toys such as Lego, Playmobil, as well as books and board games were popular with children this year. The older children especially often wanted smartphones and tablet computers. But also peace in the world or health for family members were for many children on the wish list.

For many years, children from all over the world have been writing letters and wish lists to Santa Claus & Co. in the seven Christmas post offices that are supported and often organized by Deutsche Post. In Himmelpfort alone children's letters from 64 countries have arrived last year. A total of around 170 diligent and often volunteer helpers ensure that every single letter that carries a sender address is answered, because every child is happy to receive a reply from Santa Claus, Santa Claus or Santa Claus. The children's letters are answered in different languages ​​and sometimes even in Braille.


CAE Delivers Increases Its Operations

January 4, 2019

CAE Delivers- the leading specialist in UK-to-Ireland shipments has announced that it is to accelerate plans to increase the size of its Irish operations.

CAE Delivers has described how it is in the process of recruiting 80 additional drivers across the Republic of Ireland.

Managing Director Jamie Knapper has explained that the firm is also preparing to make a further series of senior management appointments in order to maintain service standards following a dramatic rise in business over the last 12 months.

He added that CAE Delivers had exceeded its own forecast for the volume of consignments carried in the run-up to Christmas as a result of launching a faster and more direct Irish service earlier.

“What we have seen fully justifies our investment in personnel, infrastructure and services over the last 18 months or so. It also underlines how important a marketplace Ireland has become for UK-based consumer brands, in particular.

“We have tried to anticipate developments rather than risk impacting on our ability to service our growing roster of clients by simply reacting to changing circumstances.
“That approach enabled us to cope with a doubling in parcel volumes compared to the previous pre-Christmas peak.

“Given that we are dealing with so many online orders placed with UK retailers by consumers not only in the large cities but right across Ireland, we are looking to take on 80 drivers, especially those experienced in handling small, multi-drop deliveries which are so typical of e-commerce.

“We regard drivers as the public face of our business and endeavour to reward them appropriately for the very important job which they do. We also provide the opportunities for career development to retain the very best talent.”

CAE Delivers had taken on an additional 20 drivers in Dublin and Belfast during the last year, taking the total employed between the two sites to more than 70.

Source : https://postandparcel.info/99874/news/parce

‘Maestro Mailman’ eyes BDO darts glory
 January 3, 2019
“I’ve got a tough draw, but I’ll do my best,” pledges South West London postman Dave Parletti, as he prepares to take on all-comers at the 2019 BDO Darts Championships at Lakeside next week.

Tuesday afternoon will see him up against either Denmark’s Brian Lokken orKrzysztof Kciuk of Poland in a tricky first-round tie.

“There are three legs (single 501s) to a set, Round One is the best of five sets and the number of sets rises as you go on,” explains Dave, who is the 11th seed heading into the big tournament.
If he prevails on Tuesday, former world champion Scott Mitchell could lie in wait in the second round, followed by a potential clash with number three-ranked Jim Williams in the quarters, and then a likely encounter with last year’s BDO tournament winner and this year’s bookie’s favourite Glen Durrant in the last four.

“If I can get that far, I’ll be confident of going all the way – but for now I’m just focussing on each round as it comes,” he insists, refusing to make predictions.

After representing England in 2016, illness ruled him out of action for much of the following year, but last season saw the ‘Maestro Mailman’ grab four tournament wins, taking the Jersey Classic, Welsh Masters, Isle of Man Masters and Wolverhampton Open.

And while winning four trophies in one season was “fantastic,” Dave says that “representing my country was my proudest darts moment – and I really hope I’ll have that opportunity again.”

With all his colleagues at Mortlake Delivery Office cheering him on – and the rest of the CWU’s South West London Postal Branch eagerly awaiting next Tuesday’s ‘bully-off’, our contender has some appreciative words for them too.

“When I was ill with peritonitus and off work sick, my CWU branch secretary Greg Charles and everyone at CWU and my workmates were very supportive and Greg really helped to straighten things out for me work-wise.

“So I want to say a massive thank you to the CWU and I promise you all I’ll do my very best at Lakeside next week.”

Source : https://www.cwu.org/news

PRC Adopts Final Rules on Minimum Contribution of Competitive Products to Institutional Cost
January 3, 2019
Today the Postal Regulatory Commission (Commission) issued Order No. 4963 adopting final rules concerning the appropriate share of institutional costs that Competitive products must contribute. The current appropriate share requirement is 5.5 percent of institutional costs. For Fiscal Year 2019, the appropriate share as generated by the Commission’s formula-based approach is 8.8 percent. This approach to setting the appropriate share is designed to clearly and transparently tie the appropriate share to both the prevailing competitive conditions in the market and other relevant circumstances, as required by statute. Under this rule, the appropriate share will be updated annually. The formula calculates the year-over-year change in the capacity of Competitive products to collectively generate contribution to institutional costs, based on the Postal Service’s market power and market position.

Competitive products are those products which are not regulated by a price cap and include Priority Mail, Priority Mail Express, and First-Class Package Service. Postal law gives the Postal Service the flexibility to price these products competitively, as long as they are not subsidized by Market Dominant products, they cover all costs which are specifically attributable to them, and they contribute what the Commission determines to be an appropriate share of the Postal Service’s institutional costs.

Institutional costs are residual costs that cannot be specifically attributed to products or groups of products through reliably identified causal relationships. The Commission is required to revisit the appropriate share regulation at least every 5 years to determine if the appropriate share requirement should be “retained in its current form, modified, or eliminated.” This review marks the second one for the Commission since the appropriate share requirement was first set in 2007.

The Commission’s final order may be viewed under Docket No. RM2017-1 on the Commission’s website, www.prc.gov

Source: https://www.postaltimes.com/postalnews

Innovation Paves New Roads At UPS With Breakthrough Technologies At A Global Scale

January 03, 2019
UPS recognized by the Drucker Institute, JUST 100, Dow Jones Sustainability World Index, Harris Poll Reputation Quotient, and Newsweek’s America’s Best Customer Service
Network visibility tools and leading-edge analytics enhance service quality and efficiency
Technological innovation key to UPS transformation
Industry-leading environmental sustainability solutions

UPS (NYSE: UPS) may be known for its drivers in iconic brown uniforms and delivery vehicles, but the company is built on technology to help its employees better serve customers – and 2018 was a banner year for innovation and technology deployment at UPS.

Founded in 1907 as a messenger service with two then-revolutionary telephones, UPS now develops service-oriented technologies using artificial intelligence (AI), the Industrial Internet of Things (IIoT), and advanced data analytics. The company’s logistics experts and engineers collaborate with technicians, mathematicians and data analysts around the globe to simplify complex supply chain problems.

“UPS is known for its culture of service and for being a great place to build a career. And we have tremendous success developing new technologies that provide a better customer experience and make our business more efficient,” said Juan Perez, UPS chief information and engineering officer. “For example, traditional GPS inspired UPSNav, which more accurately directs our drivers to their destinations. Or ORION, the UPS-developed complex algorithm that optimizes 30,000 UPS® delivery routes every minute. Or the UPS.com virtual assistant, which last year played a key role in providing answers to our customers, saving them time and effort. Technology is in our DNA, and we’re using it to transform the way we help our customers every day.”

Technology deployments and industry-leading innovations proved to be a catalyst for the company’s appearance on many prestigious rankings in 2018.The Drucker Institute, which ranks large publicly held U.S. companies for corporate effectiveness, ranked UPS 20th overall and the first-place Transportation/Logistics company out of more than 750 corporations. Other achievements in 2018 include the JUST 100 list for social responsibility, the Dow Jones Sustainability World Index, the Harris Poll Reputation Quotient (#7), and Newsweek’s America’s Best Customer Service (#1 in Shipping and Delivery Services). UPS also was listed as one of Fortune’s Most Valuable Brands (#1 for Transportation and #44 overall) and Business.org’s Most Popular Brands in eight states, which is more than any other company.

Some of the breakthrough achievements that UPS unveiled in the last year are on display at the company’s facilities around the world, including at its new state-of-the-art regional hubs in Atlanta and Salt Lake City. They include:

UPSNav, a significant update to UPS’s On-Road Integrated Optimization and Navigation (ORION). UPSNav provides UPS drivers with a new level of accuracy and precision that’s not available with conventional GPS, enabling the company’s drivers to operate at top efficiency while improving their customers’ experience.
Network Planning Tools (NPT) that combine advanced analytics, artificial intelligence and operations research to more efficiently coordinate ground, air and rail traffic between hubs to make the best use of sortation capacity. NPT empowers UPS to offer more reliable service to customers.

Harmonized Enterprise Analytics Tool (HEAT) for hub operations that creates more accurate forecasts about the package volume that will need to be processed within UPS facilities. HEAT generates network efficiencies and enables the company to provide top-notch customer service. Its functionality will advance in 2019.

Mobile tools that enhance on-road productivity and new delivery helper apps that speed training for more than 50,000 seasonal delivery personnel. The tools also help them provide better customer service.

Dynamic Sort Instruction (DSI) transforms a highly complex package sorting process into a simple scan, listen and sort process. DSI increases employee productivity and shortens the training time for many of UPS's new and seasonal employees who work inside facilities.
UPS’s digital customer engagement also saw significant improvements in 2018. Some noteworthy advancements include:

UPS internet shipping enhancements, like integration with 18 eMarketplaces to support eCommerce growth.

UPS tracking/visibility enhancements, including significantly improved accuracy of estimated delivery dates and times.

Easier online import notifications.

UPS My Choice expansion to additional countries, enabling more consumers to enjoy the flexibility that UPS My Choice offers.

Expansion of Saturday Ground delivery, allowing more customers to expedite Monday deliveries to the prior Saturday.

Introduction of a Cold Chain packaging platform offering Healthcare customers more temperature-sensitive shipping solutions.

UPS Returns Manager, which makes it easier for consumers to return packages and easier for shippers to define and manage their return policies.

Some of the technological breakthroughs are applied to continually modernizing UPS’s global fleet of more than 125,000 vehicles. The company is developing the infrastructure to support electric and compressed natural gas (CNG) vehicles. A consortium led by UPS in London deployed a radical new charging technology that overcomes the challenge of simultaneously recharging an entire fleet of electric vehicles (EVs) without the need for the expensive upgrade to the power supply grid.

UPS also has deployed electric-assisted cargo tricycles in 30 high-density cities around the world to help reduce traffic congestion and emissions. The company is now testing a version of these cargo bikes that features removable package boxes, enabling staff to load and unload the cargo bikes more quickly throughout the day.

“One of the most exciting things about working at UPS is enabling our employees to develop new solutions and apply them to real-world environments,” said Perez. “We’re moving more quickly, embracing more opportunities, and giving the world a glimpse of what UPS will look like in the years to come as we continue to build our Global Smart Logistics Network.” 

Source : https://www.pressroom.ups.com/pressroom
Faster And Safer Business: Payments For Cash-To-Pack Packages From 1.1.2019

December 28, 2019
As of 1 January 2019, the delivery of packages for the most common cash payment methods (bank and credit cards, cash) will be renewed. In the future, large packages (over 60x60x100 cm) as well as the cash-on-delivery service to be purchased in the packages will be paid either via the Mail Sending Service or in the Mail's own mail service.

More and more people pay for the package today on the net. With digital payment, the privacy of the sender increases with regard to postage when the sender himself completes his own personal information, says Timo Korander, Post's Digital Consumer Services.

The paid package can be left with the Easy Code for any Post parcel machine or post office. Packet Transmission Post Posting on a web service or Post's mobile application is up to five euros cheaper compared to packages paid at mail shops.

Packet products sent from Post's service outlets will become clearer from 9.1.2019. The Numeral package is combined with a traditional postal package from which the recipient receives a paper arrival notification along with the daily mail. The Ovelle package to be delivered to the recipient's door at the agreed time will in turn become an additional postal parcel service.

Starting next year, we will move to a fully digital package of broadcast information when the stamp payment method is abandoned.

Source : https://www.posti.com/media/mediauutiset/2018