POSTAL NEWS
No 33-2021
Formulated by UNI Apro Post and Logistics Sector
1. Second Round of Payments for POStPlan Staffing. April 30, 2021.
2. Signed, Sealed, Delivered: Royal Mail appointed by Shpock as new delivery partner. April 29, 2021.
3. Federal government approves Swiss Post's invoice and confirms Christian Levrat as Chairman of the Board of Directors. April 28, 2021.
4. FedEx, Adobe Agree to Integrate E-Commerce Sales, Service Platforms. April 27, 2021.
5. AN Post reveals sustainability report findings. April 26, 2021.
1. Second Round of Payments for POStPlan Staffing
April 30, 2021
On April 26, 2021, the Postal Service informed the Clerk Craft that it had partially input the second round of payments required by the national-level award, dated June 17, 2017 authored by Arbitrator Stephen B. Goldberg in Case #Q10C-4Q-C-15206043. The arbitrator’s award was due to the Postal Service’s failure to honor a December 22, 2014 agreement between the parties surrounding the POStPlan Staffing for Remotely Managed Post Offices (RMPOs) and Level 18 post offices.
Under the December 22, 2014 agreement, the USPS was to staff Level 4 and 6 RMPOs with Clerk Craft bargaining unit employees (PSEs and NTFTs/FTRs). Furthermore, PSEs were to be removed from Level 18 offices and only career clerks were to staff those post offices. The Postal Service delayed in properly staffing these offices and the APWU filed a national-level dispute regarding the proper remedy.
Arbitrator Goldberg ordered a make whole remedy for “all employees who have improperly been denied Clerk Craft work as a result of the Postal Service failure to comply in a timely fashion with the POStPlan MOU”.
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The parties ultimately agreed on a $49.9 million settlement for these violations and the first round of payments was accomplished beginning in June of 2020. However, some of the funds were held back to ensure that all affected clerks would receive back pay. The Postal Service informed Clerk Craft Director Lamont Brooks that it was in the process of making payroll programming changes that would delay the payments until the fall of 2021. However, after the APWU objected to such a delay, management began to manually input payees into their GATS program.
As of April 26, 2021, the Postal Service stated that it has entered 2,440 payees in several locations throughout the country. Those employees should see the payment on their April 30, 2021 paychecks. Members who do not receive a backpay check on that date are asked to be patient as management inputs the information for payees. This process will take at least five pay periods to complete. As soon as possible, the APWU will provide access in the Members Only section of our website. Once that access is provided, the member can go to the link “POStPlan Payment” and enter your Employee Identification Number (EIN). If your name is on the list for payment, it will show the amount you are to be paid. Once you enter your EIN, if you are not entitled/eligible for payment, it will state “there is no record”.
Source : https://apwu.org/
2. Signed, Sealed, Delivered: Royal Mail appointed by Shpock as new delivery partner
April 29, 2021
Royal Mail has been appointed by Shpock – the mobile marketplace – as a delivery partner in the UK. As the UK’s most trusted shipping provider, Royal Mail will now offer a range of convenient delivery services to Shpock users including label generation and improved tracking.
Shpock users can now benefit from a raft of new shipping options via Royal Mail’s Click&Drop service. The appointment enables them to send items via a number of Royal Mail services including: Special Delivery Guaranteed and Royal Mail Signed For® plus both 1st and 2nd class postage. Until 30th May, Shpock users across the UK can also enjoy free doorstep collection via Royal Mail’s Parcel Collect service.
As well as giving Shpock sellers even higher levels of convenience, the increased range of services will also provide peace of mind to buyers.
Royal Mail boasts a network of over 12,700 drop off points across the UK, making it easy for Shpock users to drop off their parcels for delivery.
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These locations include parcel postboxes, Royal Mail Customer Service Points and Post Offices. Shpock users will also be able to use Royal Mail’s Parcel Collect service to have their parcels collected.
Launched in October 2020, Parcel Collect has enabled postmen and postwomen to collect parcels and returns from customers for a small fee while they carry out their daily round. As well as offering even higher levels of convenience, the move enables online sellers and online shoppers to mail or return a pre-paid item by post from the comfort of their own home.
Esteve Jané, CEO at Shpock, said: “We are thrilled to be announcing Royal Mail as our latest delivery partner and excited to be working with such a renowned and well established service. We want to ensure shoppers feel confident that their items will be delivered safe and sound and we believe Royal Mail’s reputation and longstanding history will give users, both new and existing, that peace of mind.”
Nick Landon, Chief Commercial Officer at Royal Mail, said: “Shpock is helping people across the UK give second-hand items a new lease of life. We love to support the circular economy which has become even more important during the last year with so many stores closed for extended periods. This new partnership is a great opportunity for Royal Mail to help connect buyers and sellers in a really sustainable way through our trusted services - conveniently, securely and on time. As most items will be delivered on foot by our posties, there’s no greener way to do it either.”
Source : https://www.royalmailgroup.com/en/press-centre/press-releases/royal-mail/
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3. Federal government approves Swiss Post's invoice and confirms Christian Levrat as Chairman of the Board of Directors
April 28, 2021
The Annual General Meeting of Swiss Post AG yesterday approved the 2020 consolidated and annual financial statements. As in the previous year, Swiss Post will pay the federal government a dividend of CHF 50 million. The General Assembly also confirmed Christian Levrat as the new Chairman of the Board of Directors from December 1, 2021 and re-elected the previous members of the Board of Directors. Board member Peter Hug did not stand for re-election. The search for a successor is ongoing.
At yesterday's general assembly, the federal government, as the sole shareholder of Swiss Post, accepted all the proposals put forward by the board of directors. The Annual General Meeting approved the 2020 consolidated and annual financial statements.
As in the previous year, the dividend that Swiss Post will pay the Confederation for 2020 is CHF 50 million.
The federal government acknowledged that Swiss Post had complied with the upper limits for the fees of the Board of Directors and the salaries of the Group Management in 2020 and approved the upper limits for the 2022 financial year. The General Assembly granted the members of the Board of Directors full discharge for the 2020 financial year .
Change in the board of directors
The General Assembly followed the election proposal of the Federal Council and elected Christian Levrat as the new Chairman of the Board of Directors of Swiss Post from December 1, 2021. Urs Schwaller re-elected the General Assembly as Chairman of the
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Board of Directors until November 30, 2021. Furthermore, the General Meeting confirmed the previous members of the Board of Directors Thomas Bucher, Ronny Kaufmann, Bernadette Koch, Denise Koopmans, Nadja Lang, Philippe Milliet and Corrado Pardini.
Peter Hug, member of the Board of Directors and Vice Chairman since 2018, has decided not to stand for re-election for private reasons. The Board of Directors regrets Peter Hug's resignation and thanks him for his valuable contribution, shaped by his extensive entrepreneurial experience and always in the interests of Swiss Post. The search for a successor is already underway.
Source : https://www.post.ch/de/ueber-uns/medien/medienmitteilungen/2021
4. FedEx, Adobe Agree to Integrate E-Commerce Sales, Service Platforms
April 27, 2021
The delivery company says the alignment of its ShopRunner service with Adobe’s sales operation is aimed at building an ‘open e-commerce ecosystem’
FedEx Corp. and Adobe Inc. are teaming up in a deal aimed at helping retailers meet e-commerce demand and compete with online heavyweights such as Amazon.com Inc. by sharing data across digital sales and distribution networks.
Adobe is integrating FedEx’s recently acquired ShopRunner e-commerce service, which provides expedited delivery from more than 100 merchants, with the software provider’s digital commerce platform, the companies said Tuesday.
The agreement will help businesses that sell on Adobe’s platform offer free two-day shipping and other services, such as easy returns.
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“The intent is to create an open e-commerce ecosystem and be able to help merchants and brands compete in this rapid growth in digital commerce that we’ve seen over the past year,” said Sriram Krishnasamy, senior vice president of strategic programs for FedEx Services and chief executive of FedEx Dataworks.
The partnership could also funnel more parcels through the delivery giant’s network. Adobe sellers who use FedEx as a carrier would get access to data to help with logistics planning, such as prioritizing which orders to fulfill first for faster delivery. Adobe sellers should be able to download the FedEx extension in late 2021, the companies said.
The goal “is to really help merchants now plan for the future…instead of just reacting, as many of them had to do during the pandemic,” said Anil Chakravarthy, executive vice president and general manager for Adobe’s digital experience business and world-wide field operations.
FedEx bought ShopRunner in December to bolster its e-commerce capabilities. The service connects 100-plus retailers and brands such as department-store owner Hudson’s Bay Co. and Under Armour Inc. with online shoppers. Members pay a $79 annual membership fee for services including two-day shipping, free returns and seamless checkout. Consumers can also enroll free through partnerships with companies such as American Express Co. and PayPal Holdings Inc.
The ShopRunner acquisition came as FedEx has been pushing to expand its online business after the delivery provider largely split ways with Amazon in 2019.
Amazon has been pushing deeper into the shipping supply chain with integrated warehousing, fulfillment and delivery services, triggering competitive responses from a range of technology and logistics providers. With the ShopRunner acquisition, FedEx is trying to expand its capabilities “so they can also present an integrated solution to the marketplace as well,” said Tim Sailor, founder and principal of Navigo Consulting Group Inc., which advises businesses on shipping costs.
Teaming up with FedEx will help Adobe compete with rivals such as e-commerce technology provider Shopify Inc. as they increase merchant services, said Jordan Jewell, research manager for digital commerce at research firm International Data Corp. “Everyone is trying to raise the bar so all merchants can compete with Amazon or not rely as heavily on Amazon,” he said.
While many companies also sell on Amazon’s marketplace because of the sheer volume of traffic, features like free shipping and one-click checkout allow brands to provide an Amazon-like experience on their own websites while maintaining greater control of their data, Mr. Jewell said, and “you don’t have to give Amazon margin.”
Source : https://www.wsj.com/articles
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5. AN Post reveals sustainability report findings
April 26, 2021
An Post, the Irish national post, has launched its second sustainability report, which shows the organization’s carbon emissions have reduced by 23% since 2009 with the post on track for a 50% reduction by 2025, and carbon net zero by 2030.
David McRedmond, CEO at An Post, said, “The response of An Post’s staff to the Covid-19 pandemic demonstrated, better than any report or statistic, a deep commitment to sustainable living: to look after our most vulnerable, to stand with the elderly, to unite communities in solidarity with the state, and to deliver an essential infrastructure to every home, community, town and city in our country.
“Our sustainability strategy is visible every day. The big commitment to replace the biggest fleet in the country with electric vehicles can be seen on the streets of Ireland’s cities and towns. We have much more to do to realize our vision of an island where sustainable living can be commonplace. We have work to do on building a circular economy, working with suppliers to ensure less waste and energy usage as online shopping grows exponentially. Green Hub is a great example of combining our commercial role, in this case selling financial services, with a commitment to sustainability by helping our customers retrofit their homes.”
An Post’s 2030 sustainability commitments include:
Net zero carbon emissions from An Post’s operations by 2030, with a 50% reduction by 2025 (2009 base);
Supporting 30,000 homeowners to retrofit their homes through the Green Hub by 2030 – becoming Ireland’s go-to location for greener living;
Gender balance across all management grades by 2030;
A post office in every community of over 500 people;
2,000 electric vehicles in An Post’s fleet by 2022;
€100m (US$120.8m) capital expenditure on sustainability by 2025.
Source: https://www.parcelandpostaltechnologyinternational.com/news/sustainability
POSTAL NEWS
No 34-2021
Formulated by UNI Apro Post and Logistics Sector
1. Saudi Post Re-launches Brand to Become National Postal Logistics Leader. April 30, 2021.
2. “Next phase of growth” for Sendle. April 30, 2021.
3. Cor Verbogt was appointed Knight of the Order of Oranje-Nassau. April 29, 2021.
4. USPS to overhaul network infrastructure. April 28, 2021.
5. Canada Post forced to shut down 1 shift at Gateway West facility due to COVID-19 outbreak. April 28, 2021.
1. Saudi Post Re-launches Brand to Become National Postal Logistics Leader
April 30, 2021
Saudi Post has announced the launch of a major new transformation and unveiled its new brand identity: ‘Saudi Post and Logistics’ (SPL).
In a virtual ceremony, the President of the Saudi Postal Corporation Eng. Anef bin Ahmad Abanomi explained that the rationale for the new identity came about as a result of the Kingdom’s Vision 2030 which represents a unique model reflecting the Kingdom’s ambitions for the future. The vision of Saudi Post is based on that of the Kingdom, and this was the main motivation for re-examining the business model and the need for it to be compatible with the national transformation, he said.
“In so doing, we have been working on an ambitious plan to build a system of multiple networks, establish a unified national address system and provide a package of individually tailored postal services based on those logistics. We aim to achieve significant leaps in our operations and provide innovative services that keep pace with the government’s approach to transforming the Kingdom into a global logistical platform,” he added.
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Abanomi went on to explain that Saudi Post was going through a huge transformation to provide a better experience for its customers and partners.. “The ambition of Vision 2030 is to create opportunity, boost investment and productivity, invest for the future and capitalise on the geographic location of the Kingdom as a global hub. Our strategy is to capture the growing eCommerce market and transform from where we are as a very traditional postal authority to become a national champion as well as a regional player,” he said.
“Right now, Saudi Post operates to handle traditional mail… 80% of the network is geared towards that, while 20% is geared towards parcels. Little has changed in that regard since 1985. The organisation was never built to make a profit since it was set up primarily as a services organisation built around offering citizens the best possible postal services.
“But now, we are going through a process of privatisation – moving from government ownership to private ownership. Accordingly, we need to raise the quality of service and reduce the costs to government. We also have to change the company culture from not thinking about commercial returns to actually making a profit. And we have to do this before 2025.
“The market overall has been changing dramatically during the past few years. Mail volume has been falling while eCommerce and parcels delivery is rising exponentially. Financial services are also on the rise. There is also a growing demand for specialised logistics services; and all this is going on against a background of the disruptions caused by technology.”
Abanomi explained that the new strategy would focus on three key areas of significant transformation:” Evolution of the Business Focus to become a trusted logistics provider to the government, to be the eCommerce logistics market leader, expanding into new business adjacencies and developing opportunistic moves, while operating as a group and becoming financially independent and attractive to investors; Leadership & Culture whereby SPL would become a fully corporatized entity with clear financial goals and governance, achieving high standards in customer experience and satisfaction as well as
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becoming one of the most sought-after employers in the region; External Stakeholder Relations under which it would thrive through fostering partnerships with external stakeholders and become more agile to achieve effective productivity gains.
“We have a number of major investments planned,” said Abanomi, “such as a redesign of our retail network, a revamp or our Operational Network, improved customer experiences and new digital capabilities, and a state of the art sorting facility, which will be the first of its kind in the Middle East, using advanced technologies and automation to deliver an operational capacity of more than 70 million parcels annually, to keep pace with future growth in business.
“In our analysis, Saudi Post has a lot of leverage,” he continued. “We exist everywhere in the Kingdom. And it’s not just about having branches everywhere, but more importantly, these branches have links to the surrounding communities. This kind of knowledge takes years to build up. We have already started partnering with the likes of Amazon; and we also deliver on behalf of DHL in regions outside the main cities in the Kingdom.”
Saudi Post and Logistics is 100% owned by Saudi Post and is being commercially built from scratch. Meanwhile Saudi Post is going through three phases – transformation, then corporatisation and then privatisation. The transformation stage started in 2017 with the start of the privatisation programme.
Abanomi stated that the new SPL would measure itself against global standards, but would be realistic in terms of where it is and where it wanted to be in the future. The company already had a number of assets and strengths on which it could capitalise.
“For instance, with our large Saudi work force we intend to redeploy manpower to improve productivity,” he said. “We are also the sole owner and operator of the National Address system which provides a unified and comprehensive addressing system for all regions, cities, and villages in Saudi Arabia. It enables more than 16 million registered customers and residents to receive various services, such as home delivery services, eCommerce services, and postal services. This gives large monetisation potential with services such as delivery, API, and geo-location. National Address usage can be increased for individuals by embedding it as part of the Saudi culture and for corporations through incentives.”
Abanomi also said that the company is unique in its ‘Last Mile’ capabilities, with EMS and Official Mail providing last mile offerings supported by Saudi Post’s capillary network with a good quality of service, a well-proven trucking system and three delivery options.
“Our National Coverage also gives us a unique advantage,” he said. “We have around 550 branches and agencies, over 500,000 post office boxes, over 60 parcel stations in 30 cities, 13 sorting centres and over 840 vehicles across KSA and we are unparalleled when it comes to mailing services.”
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Abanomi pointed out, however, that with this planned transformation comes other issues. “The present Government subsidy only covers part of the large and increasingly fixed personnel cost base, not allowing SP to deliver on its expected quality standards goals. Currently 77% of our total cost base is spent on fixed personnel costs which is around ten times higher than other similar organisations. Remember, too, that postal services are offered at subsidised prices while official mail and other Government services are provided at a loss. But unlike other operators in the market, Saudi Post is mandated to offer postal services to all regions in the Kingdom – and these include significant regions with low demand and unprofitable operations.”
Reflecting the new entity of Saudi Post and Logistics, a new logo has been designed intertwining the Arabic and English letters and featuring blue tones which are associated with confidence, technical development and future growth.
At the same time, a new bilingual company website has been created (https://splonline.com.sa) which will make it easier for customers to learn more about the product offerings of SPL.
A new smart phone application has also been developed which features a’chatbot’ service designed to help customers by interacting with them and answering their enquiries.
Abanomi concluded by saying that the launch of SPL would mark a major new milestone in the Kingdom’s fortunes. “Our overall vision is to be the national champion in postal and logistics solutions, providing added value to our customers and linking Saudi Arabia to the world,” he said.
“Our mission, is to be the modern logistics arm of KSA commerce and government digitisation, providing top quality service to our customers. SPL will reflect the aspirations of our confident nation for a future in which we will become the crossroads of global trade routes, a centre connecting the four corners of the world and a logistical hub which will transform the Kingdom into a global logistical platform.
“So unquestionably there are going to be exciting times ahead for Saudi Post & Logistics over the next few years and customers can expect to see a massive improvement in the range and quality of services on offer.”
Source : https://ajel.sa/english
2. “Next phase of growth” for Sendle
April 30, 2021 Sendle, the 100% carbon neutral shipping service designed for small businesses, has expanded its executive team with the appointment of Dennis Oates as Chief Logistics
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Officer, and Ned Sizer as Chief Financial Officer, both of whom recently joined the company.
Oates brings with him 25 years of experience in the shipping and logistics space, including a 16-year tenure with FedEx, and five years with Amazon where he made bold improvements to Amazon’s logistics operations around the world. His leadership will be critical as Sendle continues to build out and strengthen a national delivery network designed specifically for small e-commerce businesses.
Sizer joins the company from Turo, the global car sharing marketplace. Sizer brings more than 20 years of senior financial leadership to Sendle, where his expertise will help evolve the company’s financial operations strategy with a focus on growth and deepening its commitment to being a purpose-led business that prioritises people and the planet.
“Expanding our leadership team at this critical time reinforces our commitment to scale fast, strategically, and in line with our core mission and values,” said James Chin Moody, CEO and co-founder of Sendle. “We are proud to welcome both Ned and Dennis, and they’ve already shown during their short time with the company that their expertise will be incredibly valuable as we usher in a new era of shipping for small business.”
The appointments position Sendle for its next phase of growth. Sendle saw small business shipping grow 65% globally in 2020 – the year COVID-19 accelerated the shift to eCommerce by roughly five years. Its Australian small business shipping service doubled in size during the same period, with parcel volumes increasing by 103% in 2020 compared to the previous year.
“The e-commerce opportunity is exploding right now, but small businesses need help in order to compete against big-box retailers,” said Moody. “Affordable, reliable shipping is a key factor in whether or not you make it as an online seller. Sendle exists to level the playing field so small businesses can finally access the same shipping infrastructure and pricing as the big guys, but in a simple and streamlined way.”
Source : https://postandparcel.info/137611/news/e-commerce
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3. Cor Verbogt was appointed Knight of the Order of Oranje-Nassau
April 29, 2021
On Monday, April 26, Cor Verbogt (chairman of the BVPP) was appointed Knight in the Order of Oranje-Nassau in Roosendaal. Cor has received this royal decoration for, among other things, his services as chairman of the BVPP. Outside the BVPP, Cor has worked for the municipality of Roosendaal, the VVV and the carnival association in the municipality.
A delegation from the BVPP was present on this wonderful day. His wife was allowed to pin the well-deserved ribbon on Cor. His appointment is official with this ribbon.
We congratulate Cor on this great appointment! We are grateful to him for all the work he has done for us and we hope that he will be committed to the BVPP for a long time to come.
Source : https://bvpp.nl/sectors/overige/nieuws
4. USPS to overhaul network infrastructure
April 28, 2021
As part of its 10-year plan to achieve financial sustainability and service excellence, the US Postal Service (USPS) is to make several network infrastructure investments to meet the evolving mailing and shipping needs of American public and business customers ahead of the 2021 holiday season.
According to the post, these initiatives and investments include:
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An accelerated investment and procurement of 138 package processing sorters that will be operational ahead of the 2021 peak holiday season, with plans to purchase additional processing machines over the next 18 months as package volume grows. As USPS expands its role in the e-commerce marketplace, it will deploy and maintain a diverse suite of package sorters and material handling equipment to optimize processing throughputs. In March, USPS customer demand for package deliveries had grown 28% year on year.
The leasing of an additional 45 annex facilities located near processing centers in key locations to support surges and overflow of packages.
The movement of mail processing operations at 18 facilities previously paused in 2015. Those select moves will follow USPS’s existing contractual process and be completed by November 2021. Due to the decline in mail volume, it will relocate or remove unnecessary letter and flat sorting equipment as appropriate to make space for much needed package processing.
“The Postal Service’s future depends on its ability to adapt to the evolving demands of our customers,” said Postmaster General and CEO Louis DeJoy. “These initiatives and investments give our employees the infrastructure and technology they need to serve today’s e-commerce marketplace reliably and efficiently.
This optimization will lead to more efficient and reliable performance in our plants, which in turn will enhance our ability to predictably and reliably deliver mail to the more than 161 million addresses we serve each day.”
With full implementation, the Postal Service’s 10-year plan is aimed at reversing a projected US$160bn in losses over the next 10 years. It hopes this will spur cash flow and savings to make US$40bn in capital investments over the next 10 years – including US$20bn towards USPS’s mail and package processing network, facility upgrades and procurement of new processing equipment.
Source: https://www.parcelandpostaltechnologyinternational.com/news/construction-development
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5. Canada Post forced to shut down 1 shift at Gateway West facility due to COVID-19 outbreak
April 28, 2021
Canada Post says it has been ordered to shut down an afternoon shift at its Gateway West facility in Mississauga due to a COVID-19 outbreak in its workplace.
Peel Public Health issued the order on Tuesday under Section 22 of Ontario's Health Protection and Promotion Act.
The shutdown affects about 80 employees and contractors, Phil Legault, spokesperson for Canada Post, said in an email on Tuesday night.
The Crown corporation has begun to inform employees that they must leave the workplace and isolate for 10 days. It is also contacting workers who were not scheduled to work on Tuesday.
"We continue to work closely with Peel Public Health as cases have risen in the community and are in regular contact," Legault said. "We have moved to quickly comply and notify employees."
Legault said the shift is in what Canada Post calls its Toronto Exchange Office, where 12 employees have tested positive for COVID-19 in the last seven days.
According to Peel Public Health, workplace closures apply to businesses that have had five or more COVID-19 cases acquired in the workplace over a span of two weeks.
"Canada Post continues to provide voluntary onsite rapid COVID-19 testing to all employees and contractors at our Gateway facility. Any employees who test positive must leave the workplace and self-isolate. In each case, Public Health is notified, and employees and the union are informed," Legault said.
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Corporation says it has paid leave provisions in place
Paid leave provisions are in place to support employees, he added.
"We will continue to reinforce our safety protocols with all employees, follow our enhanced cleaning and sanitization measures and follow any direction we receive from Peel Public Health."
Legault said "inbound international mail items" arrive at the Toronto Exchange Office for review and clearance by the Canadian Border Service Agency.
Canada Post is developing contingency plans to minimize the impact on customer service. He said anyone expecting international mail should track their items online and expect delays.
Peel Public Health has ordered the partial closure of seven other workplaces to date, including two Amazon distribution centres in Brampton and Bolton. It has said any closures could last up to 10 days, and all affected employees must go into isolation during that time. They are not allowed to work in any other workplace.
The 10-day period will allow public health officials to investigate the outbreaks without the risk of spread of infection and to provide recommendations to the workplaces, the public health unit has said.
Dr. Lawrence Loh, medical officer of health for Peel Region, has said: "Workplaces that remain open continue to be a major driver of COVID-19 cases in Peel, as they have been throughout the course of our emergency response."
Loh said the closures would apply to businesses where those infected "could have reasonably acquired their infection at work" or if "no obvious source" for transmission is identified outside of the workplace.
Toronto Public Health, for its part, has ordered the full closure of four workplaces and the partial closures of seven others.
Source : https://www.cbc.ca/news/canada/toronto
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