01/11/2023
Remembering the legacy of Indira Gandhi.Read more.
Creation of Gautam Buddha Nagar Postal Division by bifurcation of Ghaziabad Postal Division and upgradation of Noida HO (HSG-I) to Gazetted HO
Submission of Aadhaar Number for operation of Savings Bank Accounts.
introduction of opening of Monthly Income Scheme (MIS) Account,
Senior Citizens Savings Scheme (SCSS) Account and Mahila Samman
Savings Certificate (MSSC) through DOP Internet Banking -
Click above links to read more.
Procedure for selection of candidate based on single examination for the posts of MTS / Postman / Mail Guard
Periodic verification of qualifying service under the CCS (Pension) Rules, 2021 : DoPPW OM dtd -20-10-2023
Procedure for adjustment and recovery of Government dues from gratuity payable under the CCS (Pension) Rules, 2021 
Delay in First Credit of Pension into the account of pensioner/family pensioner regarding : CPAO OM dated 20.10.2023
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
CENTRAL PENSION ACGOUNTING OFFICE
TRIKOOT-III, BHIKAJI CAMA PLACE,
NEW DELHI-110066
MINISTRY OF FINANCE
CENTRAL PENSION ACGOUNTING OFFICE
TRIKOOT-III, BHIKAJI CAMA PLACE,
NEW DELHI-110066
CPAO/IT&TECH/Bank Performance/37 Vol-III(A)/2023-24/130
Dated:20.10.2023
Office Memorandum
Subject: Delay in First Credit of Pension into the account of pensioner/family pensioner regarding.
Kind
attention is invited to this office OM No.40 dated 12.07.2021 and OM
No. 71 dated 23.05.2023 wherein all the Head of the CPPCs of authorized
banks were directed to ensure that the credit of the first pension into
the accounts of pensioner/family pensioner is carried out immediately on
the basis of e-PPO and e-SSA received from CPAO without awaiting for
the physical copy of PPO.
It has been observed that banks are not following instructions issued by the CPAO vide above said OMs. The first credit of pension into the account of pensioner/family pension is still delayed. This delay in crediting the first pension to the pensioner’s account is causing undue hardship to pensioners.
With a view to streamlining the process to expedite the payment of first credit, all the Heads of the CPPCs are hereby directed again to ensure that the credit of the first pension is carried out on the basis of e-PPO and e-SSA as and when received from CPAO and diligently follow CPAOS’s instruction s given in this regard. The physical PPO booklet and related documents will continue to be sent to CPPCs until further orders for verification of the pensioner’s details and if any differences are found between the e-PPO and manual PPO, the same should be intimated to CPAO within a month for necessary corrective action.
Further, it may also be ensured that the e-scroll for all payments of pension made is submitted on the same day to CPAO while intimating RBI.
This issue with the approval of the Chief Controller (Pension).
It has been observed that banks are not following instructions issued by the CPAO vide above said OMs. The first credit of pension into the account of pensioner/family pension is still delayed. This delay in crediting the first pension to the pensioner’s account is causing undue hardship to pensioners.
With a view to streamlining the process to expedite the payment of first credit, all the Heads of the CPPCs are hereby directed again to ensure that the credit of the first pension is carried out on the basis of e-PPO and e-SSA as and when received from CPAO and diligently follow CPAOS’s instruction s given in this regard. The physical PPO booklet and related documents will continue to be sent to CPPCs until further orders for verification of the pensioner’s details and if any differences are found between the e-PPO and manual PPO, the same should be intimated to CPAO within a month for necessary corrective action.
Further, it may also be ensured that the e-scroll for all payments of pension made is submitted on the same day to CPAO while intimating RBI.
This issue with the approval of the Chief Controller (Pension).
Sr. Accounts Officer (IT & Tech)
To
1, All the Head of CPPCs of Authorized Banks.
2. All the GBUs/GBDs of Authorized Banks.
Copy to:
1. PS to CC(P)
2. P.A. to CA
3. PA to Dy.CA