“Forward ever, backward never: onwards with Breaking Through”
POSTAL NEWS
No 70 -2018

Formulated by UNI Apro Post and Logistics Sector


Aramex signs strategic partnership with Al-Dawaa Medical  Services Co. August 28, 2018.

Australia Post pays $593m in taxes. August 28, 2018.

Trump Seeks Changes in the International Postal Rate System. August 24, 2018.

NZ Post annual results – impacted by continual letter decline. August 24, 2018.

Post reduces the number of mailboxes in Kajaani - there remains a comprehensive 33-letter box network. August 24, 2018.

UNI and APWU say: the U.S. mail is not for sale!
August 24, 2018.
   

Aramex signs strategic partnership with Al-Dawaa Medical  Services Co.


August 28, 2018
Logistics and transportation solutions provider Aramex has announced that its Saudi division is entering into a strategic partnership with Al-Dawaa Medical Services Co. (DMSCO), the exclusive owner of Al-Dawaa Pharmacies.
The agreement will look to expand the logistics provider’s presence in the Saudi market, provide a new service to the e-commerce sector and extend additional services to Al-Dawaa Pharmacies’ clientele.

The first phase of the partnership will enable Aramex to launch service centers within 20 branches of Al-Dawaa Pharmacies distributed across Saudi Arabia; the second phase will see Aramex expand to hundreds of branches within the Al-Dawaa Pharmacies’ pharmaceutical network.

The collaboration is part of Aramex’s commitment to enhancing its accessibility and enabling customers to receive their shipments and parcels with ease. In addition, the agreement will enable customers to return e-commerce shipments by delivering them to service centers located across the pharmacy’s network. The arrangement will also serve Al-Dawaa Pharmacies’ strategy, which focuses on offering new and innovative solutions to its customers and partners.

Commenting on the partnership, Abdulaziz bin Abdullah Alnowaiser, general manager at Aramex Saudi Arabia, said, “We are delighted to be partnering with Al-Dawaa Pharmacies (DMSCO). Our collaboration reflects a commitment to expanding Aramex’s presence across the Kingdom of Saudi Arabia and enhancing the services we provide to customers and suppliers in the e-commerce market.

“The strategic nature of today’s collaboration mirrors Saudi Arabia’s tremendous economic transformation, while meeting our customers’ demand for a convenient and accessible service. We look forward to expanding our collaboration with a large section of Al-Dawaa Pharmacies’ network across the Kingdom in the near future.”
Mohammad bin Saad Al Faraj, executive manager at DMSCO, commented, “We are proud that Al-Dawaa Pharmacies is in a position to constantly provide its customer and partner base with innovative solutions. Partnering with one of the world’s leading brands is crucial as we look to develop our customer service and experience. Our vision is to be the first destination for our customers’ diverse cosmetic, medical, personal care and healthy nutrition needs.

“The Kingdom is witnessing tremendous growth in the e-commerce sphere and we believe that our collaboration with Aramex will empower its development. By leveraging our network, the logistics sector is set to strengthen its contribution to the country’s economic development and growing e-commerce sector.”

Source : https://www.postalandparceltechnologyinternational.com/news


Australia Post pays $593m in taxes

August 28, 2018
Australia Post has announced a full-year profit after tax of $134 million, up 41 per cent on FY17. This result was largely driven by substantial growth in parcel revenues and a continued focus on efficiency gains, the company said.
This result was underpinned by strong parcel volume growth, both domestically (B2C up 10 per cent) and internationally (up 19 per cent), and a range of efficiency measures across operational and support functions. Together this helped offset the impact of an 11 per cent volume decline in the important domestic letter business.
Once again, this year Australia Post said it has either met or exceeded all of the prescribed performance standards that underpin the community service obligations. Importantly, the organisation maintained broad community access to the network via 4,356 post offices (in excess of target of 4,000), and delivered 98.5 per cent of letters on time or early (ahead of target of 94 per cent).
Australia Post’s Group chief executive officer and managing director Christine Holgate said: “While this result was pleasing, it demonstrates the business has a significant challenge ahead as it continues to transform. Although we continue to optimise our delivery network, we require $2 of parcel revenue to mitigate the impact of every $1 decline in letters.
“In parallel with letter volume decline, many of us are paying our bills online and large organisations are withdrawing from regional towns. This puts further pressure on our local post offices to serve these communities with important services, including financial transactions. These growing services require investment and increased funding to ensure we can meet communities’ needs.
“As Australia’s most trusted delivery partner, facilitating 82 per cent of the nation’s e-commerce, we are uniquely placed to take advantage of a number of growth opportunities. This includes serving our business & government customers better, rejuvenating the role of the post office in the community, focussing on the significant international opportunities, and creating and simplifying our products that people value and trust.
“To build world-class service we are investing in capacity and efficiency in major parcel processing facilities and across our delivery network, with over $300 million of investment in FY18 and $500 million forecast in FY19.
“We are proud that Australia Post plays such an important role in our country, contributing over $6 billion to the economy. For every role we employ, we secure another in Australia including two in regional and rural areas. Our trusted brand and posties are loved by Australians. Around 91 per cent of Australians have visited a post office in the last six months, on an average of 10 times, with 85 per cent of Australians saying it was very important their local post office remains.
“To help keep all our people safe, including our posties, we will invest an additional $30 million in skills, tools and capabilities. We will reduce the number of motorcycles on delivery routes where other transport is safer, such as three-wheeled electric delivery vehicles and electric bicycles.”
Australia Post also made a significant contribution to the community by paying $593 million to the federal and state governments, through dividends ($79 million) and taxes ($514 million), while remaining entirely self-funding. Furthermore, the fully funded cost incurred by Australia Post in meeting its community service obligations during the year was $404 million.
Australia Post has forecast there will be greater pressure on profitability in the 2018/19 financial year due to the continued decline in letters and caution around domestic and cross-border retail conditions.
The 2018 Remuneration Report for key management personnel has also been released today. This report is available at www.auspost.com.au/2018remunerationreport. This year the report also includes forecast remuneration payments for FY19.

At a glance
FY18 profit after tax of $134m, up 41% on previous year.
Excluding property, pre-tax profit up 280% from $19 million to $72m.
Parcel revenue $3.5bn – volumes up 11%. Letter revenue $2.4bn – volumes down 10%.
Other businesses contributed $1bn – consistent year-on-year with significant mix changes.
Significant contribution to government. Tax payments up 22% to $514m and tax collected up 6% to $1.2bn. Dividends up 57% to $79m.
18th consecutive year all community obligations exceeded.



An Australia Post electric tricycle.

Source : https://www.tandlnews.com.au/2018


Trump Seeks Changes in the International Postal Rate System
August 24, 2018
President Donald Trump says the U.S. must seek changes to the United Nations’s Universal Postal Union that ensure “fair and nondiscriminatory rates for goods that promotes unrestricted and undistorted competition,” following complaints from manufacturers about shipments from China.
In an order issued Thursday to the U.S. Postmaster General and the secretaries of State, Treasury and Homeland Security, Trump called for modernizing the monetary reimbursement model for the delivery of goods through the international postal system.
The U.S. Postal Service currently collects below-cost payments, called terminal dues, to deliver small packages under 4.4 pounds from international shippers. These payments, set by the UPU, are being exploited, manufacturers say, by Chinese counterfeiters using e-commerce to flood the American market with cheap goods, delivered at much lower cost than goods shipped domestically, Bloomberg Government reportedin April.
Trump, in the memo, said that if negotiations at a UPU summit next month in Ethiopia fail to produce satisfactory changes, the U.S. “will consider taking any appropriate actions to ensure that rates for the delivery of inbound foreign packages satisfy those criteria, consistent with applicable law.”
The order calls for terminal dues rates that fully reimburse the U.S. Postal Service for costs to the same extent as domestic rates for comparable services; avoid preference for inbound foreign small packages containing goods that favors foreign mailers over domestic mailers; and avoid preference for inbound foreign small packages containing goods that favors postal operators over private-sector entities providing transportation services.
Trump said he wanted to hear from his administration officials no later than Nov. 1 on steps being taken to implement the goals. If it is determined that sufficient progress is not being achieved, Trump asked for suggestions “for future action, including the possibility of adopting selfdeclared rates,” according to memo.
Terminal dues are set by the UPU, which was established in 1874 and is the world’s second-oldest treaty organization. Robert Taub, chairman of the Postal Regulatory Commission, which oversees the U.S. Postal Service, told Bloomberg Government earlier this year that the problems with the terminal dues structure were well known to regulators and have been festering for decades.

Praise From Senator
The system worked well when international mail was mostly flat letters, and has only now gained attention because of the rise in e-commerce, he said. It wasn’t until the 1990s, when the commission began reporting on the costs incurred and rates charged by the U.S. Postal Service, that regulators caught on to the problem, according to Taub.
“President Trump is standing up for American workers and companies who are being hurt by this outdated, unfair international agreement on shipping rates,” Senator Bill Cassidy, a Louisiana Republican, said in a statement after the White House released the order.
“I’ve been working with the administration for months on addressing this terrible deal, because American companies are being run out of business by foreign competitors making cheap knockoff products they can ship to Louisiana for less than it costs an American company to mail the genuine product," Cassidy said.
Trump’s order comes as his administration also has been looking at ways to get the U.S. Postal Service on more solid financial footing. A presidential task force is said to have delivered a report to the White House outlining suggestions for reestablishing a sustainable USPS business model, a Treasury Department spokesman told the publication Government Executive earlier this month without elaborating.
The task force focused on the mail system was created by an order from Trump in April after he accused Amazon.com Inc. of using the Postal Service as its “delivery boy.”
While its contract with Seattle-based Amazon is confidential, the Postal Service has argued that its e-commerce services benefit the organization and its mail customers.

Source : https://www.bloomberg.com/news

NZ Post annual results – impacted by continual  letter decline

August 24,  2018
NZ Post today reported a net profit after tax of $13 million for the 12 months to 30 June 2018 (FY 2018). This represents a year-on-year decline of $14 million on the FY 2017 result for continuing operations.
The core business (excluding Kiwi Group Holdings) reported a net loss of $39 million, resulting from ongoing and significant letter volume decline.
Key points in FY 2018, compared to the same period last year (FY 2017) include:
Over 63 million fewer letters delivered - representing 12% volume decline and 11% revenue decline
Over 7 million more parcels delivered - representing 10% volume increase and 7% revenue increase
Revenue from operations of $877 million, down 2% - attributable to the decline of letter volumes, not fully offset by growth in parcels
Expenditure of $930 million, up 5% - mostly attributable to supporting growth in parcels

NZ Post Chief Executive David Walsh said the expected decline in letter revenue has proved very challenging for this year’s results.
“NZ Post typically now delivers 1.2 million fewer letters every week which led to a significant financial impact, as we continued to operate a nationwide network for New Zealanders.
“Our business continues to make commercial decisions in response to the changes in the postal services market, and in doing so we are very conscious of those who rely on our letter services. As a State-Owned Enterprise we take our social responsibilities very seriously, balanced with the need to operate a sustainable business that provides value to all New Zealanders.
“If the current rate of letter decline continues, in four years time we can expect to be delivering half of the volumes that we do today. We are responding to the reduction in demand in a number of ways so this service can be maintained for communities and businesses alike.”
Meanwhile, promising growth in parcels volume continues, especially in the business to consumer market, said Mr Walsh.
“Ecommerce is providing NZ Post significant opportunities and record volumes, as this year we delivered 77 million parcels for customers.”
The areas for focus for FY 2019 will be to continue to take advantage of opportunities for parcel growth and improving our customer experience. Clearly a priority will also be to look at ways to maintain our obligations for the letters service, Mr Walsh said.
Other points of note in FY 2018 include:
Busiest ever Christmas period, on our biggest day we processed over 330,000 parcels, an increase of 15% from the previous seasonal record
Best parcel delivery services in New Zealand based on independent testing
14% growth in international parcel volumes (inbound and outbound)
434,000 individual users of parcel delivery options – Authority to Leave at home; Parcel Collect at more than 300 alternative locations; and Parcel Redirect
Pilot partner in product trial on Blockchain traceability system
33,600 additional YouShop registrations
A total of 454 million domestic and international letters delivered over the FY 2018
Over 2 million delivery points across New Zealand, over 250,000 in the rural network
Winner of Supreme Award for greatest contribution to a sustainable New Zealand at the NZI Sustainable Business Network Awards
Winner of Sustainability Project of the Year and Supreme Award at the Procurement Excellence Awards.

Investment in Kiwibank
Kiwi Group contributed $52 million to NZ Post’s net profit after tax for the year ended 30 June 2018, compared to $71 million in FY 2017. The year-on-year decline reflects the sale of 47% of Kiwi Group on 31 October 2016.

 Source: https://www.nzpost.co.nz/about-us/media-centre


Post reduces the number of mailboxes in Kajaani - there remains a comprehensive 33-letter box network

August 24, 2018
Post has investigated the use of letter boxes in Kajaani. Some of the letter boxes are removed due to their limited use. The changes will be made in September.
- We are editing the letterbox network to meet the customers' current needs. We remove small boxes from the city of Kajaani and individual boxes from Kainuu, Antti Tikkanen from Distribution says.
After the change, Kajaani continues to have a comprehensive 33 box box network instead of the current 46 boxes.
Changes in letterboxes will be announced on inflatables on their sides. Information can also be obtained from Post's customer service and the letter box search on the Post's website.
There are altogether 5,000 mailboxes in the whole of Finland. Postcards and drivers collect postal items from boxes in connection with distribution and collecting tours. Clearing the letterboxes is done in the most cost-effective manner and at the same time environmentally friendly when distributing and collecting rounds. The use of letterboxes is monitored regularly and the boxes are removed and transferred to new customer locations if they are in low use or, for example, subject to constant vandalism.

Source : https://www.posti.com/media/mediauutiset/2018


UNI and APWU say: the U.S. mail is not for sale!

August 24,  2018
At its convention held in Pittsburgh earlier this week, the American Postal Workers’ Union sent a clear message to the Trump administration: The U.S. mail is not for sale!
In June 2018, the Trump administration’s Office of Management and Budget (OMB) published a proposal to privatise the U.S. Postal Service (USPS). OMB claims that “like many European nations, the United States could privatize its postal operator while maintaining strong regulatory oversight to ensure fair competition and reasonable prices for customers.”
Head of UNI Post & Logistics Cornelia Broos underlined in her speech at the convention that: “only a hand full postal companies have been privatized worldwide (within of the EU, only 6). The consequences of privatisation always mean the downsizing of the network, the cut of employment (in average 25%) and a raise in prices by 20-30%. Privatisation was never, ever successful in history, nowhere! Not successful for the citizens, nor for the workers.”
The convention’s theme of “Fighting today for a better tomorrow” was put into reality with a rally of hundreds of postal workers from all 50 states showing that postal workers are clearly against the privatisation of the service.
“This White House, the Heritage Foundation, and their billionaire backers, the Wall Street investors, they want their greedy hands on the public till and the public good – but they’ve started something that they’re not going to be able to stop,” said APWU President Mark Dimondstein. “They think this is their time…We’re going to show them this is truly our time.”
UNI Global Union pledges full support and solidarity with the postal workers and their unions in their fight to protect this vital public service.
“UNI Post & Logistics represents more than 2.5 million postal workers in 160 trade unions all over the world,” Broos said. “We will work together, and we will fight together, and we will win together! The post must remain public! US Mail Not for Sale!”

Source : https://www.uniglobalunion.org/news

 POSTAL NEWS
No 70 -2018

Formulated by UNI Apro Post and Logistics Sector


Aramex signs strategic partnership with Al-Dawaa Medical  Services Co. August 28, 2018.

Australia Post pays $593m in taxes. August 28, 2018.

Trump Seeks Changes in the International Postal Rate System. August 24, 2018.

NZ Post annual results – impacted by continual letter decline. August 24, 2018.

Post reduces the number of mailboxes in Kajaani - there remains a comprehensive 33-letter box network. August 24, 2018.

UNI and APWU say: the U.S. mail is not for sale!
August 24, 2018.
   

Aramex signs strategic partnership with Al-Dawaa Medical  Services Co.


August 28, 2018
Logistics and transportation solutions provider Aramex has announced that its Saudi division is entering into a strategic partnership with Al-Dawaa Medical Services Co. (DMSCO), the exclusive owner of Al-Dawaa Pharmacies.
The agreement will look to expand the logistics provider’s presence in the Saudi market, provide a new service to the e-commerce sector and extend additional services to Al-Dawaa Pharmacies’ clientele.

The first phase of the partnership will enable Aramex to launch service centers within 20 branches of Al-Dawaa Pharmacies distributed across Saudi Arabia; the second phase will see Aramex expand to hundreds of branches within the Al-Dawaa Pharmacies’ pharmaceutical network.

The collaboration is part of Aramex’s commitment to enhancing its accessibility and enabling customers to receive their shipments and parcels with ease. In addition, the agreement will enable customers to return e-commerce shipments by delivering them to service centers located across the pharmacy’s network. The arrangement will also serve Al-Dawaa Pharmacies’ strategy, which focuses on offering new and innovative solutions to its customers and partners.

Commenting on the partnership, Abdulaziz bin Abdullah Alnowaiser, general manager at Aramex Saudi Arabia, said, “We are delighted to be partnering with Al-Dawaa Pharmacies (DMSCO). Our collaboration reflects a commitment to expanding Aramex’s presence across the Kingdom of Saudi Arabia and enhancing the services we provide to customers and suppliers in the e-commerce market.

“The strategic nature of today’s collaboration mirrors Saudi Arabia’s tremendous economic transformation, while meeting our customers’ demand for a convenient and accessible service. We look forward to expanding our collaboration with a large section of Al-Dawaa Pharmacies’ network across the Kingdom in the near future.”
Mohammad bin Saad Al Faraj, executive manager at DMSCO, commented, “We are proud that Al-Dawaa Pharmacies is in a position to constantly provide its customer and partner base with innovative solutions. Partnering with one of the world’s leading brands is crucial as we look to develop our customer service and experience. Our vision is to be the first destination for our customers’ diverse cosmetic, medical, personal care and healthy nutrition needs.

“The Kingdom is witnessing tremendous growth in the e-commerce sphere and we believe that our collaboration with Aramex will empower its development. By leveraging our network, the logistics sector is set to strengthen its contribution to the country’s economic development and growing e-commerce sector.”

Source : https://www.postalandparceltechnologyinternational.com/news


Australia Post pays $593m in taxes

August 28, 2018
Australia Post has announced a full-year profit after tax of $134 million, up 41 per cent on FY17. This result was largely driven by substantial growth in parcel revenues and a continued focus on efficiency gains, the company said.
This result was underpinned by strong parcel volume growth, both domestically (B2C up 10 per cent) and internationally (up 19 per cent), and a range of efficiency measures across operational and support functions. Together this helped offset the impact of an 11 per cent volume decline in the important domestic letter business.
Once again, this year Australia Post said it has either met or exceeded all of the prescribed performance standards that underpin the community service obligations. Importantly, the organisation maintained broad community access to the network via 4,356 post offices (in excess of target of 4,000), and delivered 98.5 per cent of letters on time or early (ahead of target of 94 per cent).
Australia Post’s Group chief executive officer and managing director Christine Holgate said: “While this result was pleasing, it demonstrates the business has a significant challenge ahead as it continues to transform. Although we continue to optimise our delivery network, we require $2 of parcel revenue to mitigate the impact of every $1 decline in letters.
“In parallel with letter volume decline, many of us are paying our bills online and large organisations are withdrawing from regional towns. This puts further pressure on our local post offices to serve these communities with important services, including financial transactions. These growing services require investment and increased funding to ensure we can meet communities’ needs.
“As Australia’s most trusted delivery partner, facilitating 82 per cent of the nation’s e-commerce, we are uniquely placed to take advantage of a number of growth opportunities. This includes serving our business & government customers better, rejuvenating the role of the post office in the community, focussing on the significant international opportunities, and creating and simplifying our products that people value and trust.
“To build world-class service we are investing in capacity and efficiency in major parcel processing facilities and across our delivery network, with over $300 million of investment in FY18 and $500 million forecast in FY19.
“We are proud that Australia Post plays such an important role in our country, contributing over $6 billion to the economy. For every role we employ, we secure another in Australia including two in regional and rural areas. Our trusted brand and posties are loved by Australians. Around 91 per cent of Australians have visited a post office in the last six months, on an average of 10 times, with 85 per cent of Australians saying it was very important their local post office remains.
“To help keep all our people safe, including our posties, we will invest an additional $30 million in skills, tools and capabilities. We will reduce the number of motorcycles on delivery routes where other transport is safer, such as three-wheeled electric delivery vehicles and electric bicycles.”
Australia Post also made a significant contribution to the community by paying $593 million to the federal and state governments, through dividends ($79 million) and taxes ($514 million), while remaining entirely self-funding. Furthermore, the fully funded cost incurred by Australia Post in meeting its community service obligations during the year was $404 million.
Australia Post has forecast there will be greater pressure on profitability in the 2018/19 financial year due to the continued decline in letters and caution around domestic and cross-border retail conditions.
The 2018 Remuneration Report for key management personnel has also been released today. This report is available at www.auspost.com.au/2018remunerationreport. This year the report also includes forecast remuneration payments for FY19.

At a glance
FY18 profit after tax of $134m, up 41% on previous year.
Excluding property, pre-tax profit up 280% from $19 million to $72m.
Parcel revenue $3.5bn – volumes up 11%. Letter revenue $2.4bn – volumes down 10%.
Other businesses contributed $1bn – consistent year-on-year with significant mix changes.
Significant contribution to government. Tax payments up 22% to $514m and tax collected up 6% to $1.2bn. Dividends up 57% to $79m.
18th consecutive year all community obligations exceeded.



An Australia Post electric tricycle.

Source : https://www.tandlnews.com.au/2018


Trump Seeks Changes in the International Postal Rate System
August 24, 2018
President Donald Trump says the U.S. must seek changes to the United Nations’s Universal Postal Union that ensure “fair and nondiscriminatory rates for goods that promotes unrestricted and undistorted competition,” following complaints from manufacturers about shipments from China.
In an order issued Thursday to the U.S. Postmaster General and the secretaries of State, Treasury and Homeland Security, Trump called for modernizing the monetary reimbursement model for the delivery of goods through the international postal system.
The U.S. Postal Service currently collects below-cost payments, called terminal dues, to deliver small packages under 4.4 pounds from international shippers. These payments, set by the UPU, are being exploited, manufacturers say, by Chinese counterfeiters using e-commerce to flood the American market with cheap goods, delivered at much lower cost than goods shipped domestically, Bloomberg Government reportedin April.
Trump, in the memo, said that if negotiations at a UPU summit next month in Ethiopia fail to produce satisfactory changes, the U.S. “will consider taking any appropriate actions to ensure that rates for the delivery of inbound foreign packages satisfy those criteria, consistent with applicable law.”
The order calls for terminal dues rates that fully reimburse the U.S. Postal Service for costs to the same extent as domestic rates for comparable services; avoid preference for inbound foreign small packages containing goods that favors foreign mailers over domestic mailers; and avoid preference for inbound foreign small packages containing goods that favors postal operators over private-sector entities providing transportation services.
Trump said he wanted to hear from his administration officials no later than Nov. 1 on steps being taken to implement the goals. If it is determined that sufficient progress is not being achieved, Trump asked for suggestions “for future action, including the possibility of adopting selfdeclared rates,” according to memo.
Terminal dues are set by the UPU, which was established in 1874 and is the world’s second-oldest treaty organization. Robert Taub, chairman of the Postal Regulatory Commission, which oversees the U.S. Postal Service, told Bloomberg Government earlier this year that the problems with the terminal dues structure were well known to regulators and have been festering for decades.

Praise From Senator
The system worked well when international mail was mostly flat letters, and has only now gained attention because of the rise in e-commerce, he said. It wasn’t until the 1990s, when the commission began reporting on the costs incurred and rates charged by the U.S. Postal Service, that regulators caught on to the problem, according to Taub.
“President Trump is standing up for American workers and companies who are being hurt by this outdated, unfair international agreement on shipping rates,” Senator Bill Cassidy, a Louisiana Republican, said in a statement after the White House released the order.
“I’ve been working with the administration for months on addressing this terrible deal, because American companies are being run out of business by foreign competitors making cheap knockoff products they can ship to Louisiana for less than it costs an American company to mail the genuine product," Cassidy said.
Trump’s order comes as his administration also has been looking at ways to get the U.S. Postal Service on more solid financial footing. A presidential task force is said to have delivered a report to the White House outlining suggestions for reestablishing a sustainable USPS business model, a Treasury Department spokesman told the publication Government Executive earlier this month without elaborating.
The task force focused on the mail system was created by an order from Trump in April after he accused Amazon.com Inc. of using the Postal Service as its “delivery boy.”
While its contract with Seattle-based Amazon is confidential, the Postal Service has argued that its e-commerce services benefit the organization and its mail customers.

Source : https://www.bloomberg.com/news

NZ Post annual results – impacted by continual  letter decline

August 24,  2018
NZ Post today reported a net profit after tax of $13 million for the 12 months to 30 June 2018 (FY 2018). This represents a year-on-year decline of $14 million on the FY 2017 result for continuing operations.
The core business (excluding Kiwi Group Holdings) reported a net loss of $39 million, resulting from ongoing and significant letter volume decline.
Key points in FY 2018, compared to the same period last year (FY 2017) include:
Over 63 million fewer letters delivered - representing 12% volume decline and 11% revenue decline
Over 7 million more parcels delivered - representing 10% volume increase and 7% revenue increase
Revenue from operations of $877 million, down 2% - attributable to the decline of letter volumes, not fully offset by growth in parcels
Expenditure of $930 million, up 5% - mostly attributable to supporting growth in parcels

NZ Post Chief Executive David Walsh said the expected decline in letter revenue has proved very challenging for this year’s results.
“NZ Post typically now delivers 1.2 million fewer letters every week which led to a significant financial impact, as we continued to operate a nationwide network for New Zealanders.
“Our business continues to make commercial decisions in response to the changes in the postal services market, and in doing so we are very conscious of those who rely on our letter services. As a State-Owned Enterprise we take our social responsibilities very seriously, balanced with the need to operate a sustainable business that provides value to all New Zealanders.
“If the current rate of letter decline continues, in four years time we can expect to be delivering half of the volumes that we do today. We are responding to the reduction in demand in a number of ways so this service can be maintained for communities and businesses alike.”
Meanwhile, promising growth in parcels volume continues, especially in the business to consumer market, said Mr Walsh.
“Ecommerce is providing NZ Post significant opportunities and record volumes, as this year we delivered 77 million parcels for customers.”
The areas for focus for FY 2019 will be to continue to take advantage of opportunities for parcel growth and improving our customer experience. Clearly a priority will also be to look at ways to maintain our obligations for the letters service, Mr Walsh said.
Other points of note in FY 2018 include:
Busiest ever Christmas period, on our biggest day we processed over 330,000 parcels, an increase of 15% from the previous seasonal record
Best parcel delivery services in New Zealand based on independent testing
14% growth in international parcel volumes (inbound and outbound)
434,000 individual users of parcel delivery options – Authority to Leave at home; Parcel Collect at more than 300 alternative locations; and Parcel Redirect
Pilot partner in product trial on Blockchain traceability system
33,600 additional YouShop registrations
A total of 454 million domestic and international letters delivered over the FY 2018
Over 2 million delivery points across New Zealand, over 250,000 in the rural network
Winner of Supreme Award for greatest contribution to a sustainable New Zealand at the NZI Sustainable Business Network Awards
Winner of Sustainability Project of the Year and Supreme Award at the Procurement Excellence Awards.

Investment in Kiwibank
Kiwi Group contributed $52 million to NZ Post’s net profit after tax for the year ended 30 June 2018, compared to $71 million in FY 2017. The year-on-year decline reflects the sale of 47% of Kiwi Group on 31 October 2016.

 Source: https://www.nzpost.co.nz/about-us/media-centre


Post reduces the number of mailboxes in Kajaani - there remains a comprehensive 33-letter box network

August 24, 2018
Post has investigated the use of letter boxes in Kajaani. Some of the letter boxes are removed due to their limited use. The changes will be made in September.
- We are editing the letterbox network to meet the customers' current needs. We remove small boxes from the city of Kajaani and individual boxes from Kainuu, Antti Tikkanen from Distribution says.
After the change, Kajaani continues to have a comprehensive 33 box box network instead of the current 46 boxes.
Changes in letterboxes will be announced on inflatables on their sides. Information can also be obtained from Post's customer service and the letter box search on the Post's website.
There are altogether 5,000 mailboxes in the whole of Finland. Postcards and drivers collect postal items from boxes in connection with distribution and collecting tours. Clearing the letterboxes is done in the most cost-effective manner and at the same time environmentally friendly when distributing and collecting rounds. The use of letterboxes is monitored regularly and the boxes are removed and transferred to new customer locations if they are in low use or, for example, subject to constant vandalism.

Source : https://www.posti.com/media/mediauutiset/2018


UNI and APWU say: the U.S. mail is not for sale!

August 24,  2018
At its convention held in Pittsburgh earlier this week, the American Postal Workers’ Union sent a clear message to the Trump administration: The U.S. mail is not for sale!
In June 2018, the Trump administration’s Office of Management and Budget (OMB) published a proposal to privatise the U.S. Postal Service (USPS). OMB claims that “like many European nations, the United States could privatize its postal operator while maintaining strong regulatory oversight to ensure fair competition and reasonable prices for customers.”
Head of UNI Post & Logistics Cornelia Broos underlined in her speech at the convention that: “only a hand full postal companies have been privatized worldwide (within of the EU, only 6). The consequences of privatisation always mean the downsizing of the network, the cut of employment (in average 25%) and a raise in prices by 20-30%. Privatisation was never, ever successful in history, nowhere! Not successful for the citizens, nor for the workers.”
The convention’s theme of “Fighting today for a better tomorrow” was put into reality with a rally of hundreds of postal workers from all 50 states showing that postal workers are clearly against the privatisation of the service.
“This White House, the Heritage Foundation, and their billionaire backers, the Wall Street investors, they want their greedy hands on the public till and the public good – but they’ve started something that they’re not going to be able to stop,” said APWU President Mark Dimondstein. “They think this is their time…We’re going to show them this is truly our time.”
UNI Global Union pledges full support and solidarity with the postal workers and their unions in their fight to protect this vital public service.
“UNI Post & Logistics represents more than 2.5 million postal workers in 160 trade unions all over the world,” Broos said. “We will work together, and we will fight together, and we will win together! The post must remain public! US Mail Not for Sale!”

Source : https://www.uniglobalunion.org/news

 POSTAL NEWS
No 71 -2018

Formulated by UNI Apro Post and Logistics Sector


How Blockchain Can Address Reverse Logistics Challenges. August 29, 2018.

Post Norge Reveals Positive Results But Challenges Ahead. August 28, 2018.

Mental health first-aid – landmark agreement with Royal Mail. August 28, 2018.
Open competition for the chairman of AS Eesti Post.
August 27, 2018.

Posti to renew its operating model, new appointments in business group management. August 27, 2018

DHL Express attains the company's 300th TAPA certification. August 24,  2018.
   

How Blockchain Can Address Reverse Logistics Challenges

August 29, 2018
The promise of blockchain is large and surrounded by much hype. Working our way through all the hype, we have come to the realization that if successfully deployed, the technology has the potential to fundamentally alter the way we manage reverse logistics. The following is a brief discussion on just a few of the ways reverse logistics can and will benefit from blockchain.

Blockchain is a decentralized ledger that uses distributed peer-to-peer consensus to verify and authenticate all information recorded within the ledger. Some of the universal benefits of blockchain include the following.

Data Visibility and Reconciliation.
Blockchain helps to solve the problem of data access, visibility and data reconciliation. The shared distributed ledger provides visibility to information contained within the blockchain. Further, the information is simultaneously and securely shared as nodes within the blockchain verify transactions. New nodes can only be added when consensus on the validity of that information (transaction) is verified by the majority of the participants eliminated misalignment of information between participants. Disparate systems with incomplete, conflicting or unreliable information is eliminated for all participants.



Transparency and Traceability
Transparency and Traceability is one of the big wins for blockchain. Blockchain enables transparency and traceability from raw material sourcing through production to delivery and post-sale support including warranty management. Blockchain makes it possible for every touch to be recorded and for verifiable records to be attached and stored allowing the item’s pedigree to be securely recorded.

Beyond these key universal benefits, Blockchain offers some specific use cases within the consumer brands and retail industries that can deliver significant savings. These use cases could also greatly impact reverse logistics. It starts with authentication and continues into areas you might not initially think to explore.

Product and Spare Parts Authentication
The design, development and launch of a successful consumer branded product is no small feat. It is an endeavor that requires significant investment, time and numerous global partnerships in addition to strong consumer insights and outstanding product marketing. The ultimate goal of every consumer brand owner is to protect their brand while ensuring growth and profitability. Blockchain has the potential to address some of the key challenges facing brand owners in their quest to protect their brand throughout its entire lifecycle.

According to the 2018 Global Brand Counterfeiting Report, the global counterfeit trade is estimated at roughly US$1.2 trillion annually or 3% of all global trade. International trade organizations also agree that the problem of counterfeit products is growing rapidly with some estimating recent year-over-year growth in counterfeit products is in excess of 80% annually. Counterfeiting now impacts almost all product categories across all product price points. As a brand owner, this poses significant risk including consumer product safety concerns.

Blockchain offers a solution by enabling product authentication at the unit and part level. The benefits of authentication and certification is particularly true for spare parts and after-market operations. Blockchain allows individual items and parts to be tagged with unique identifiers so that they can be tracked and validated. Part certification documentation can be attached to the chain providing full visibility into “first mile” and “last mile” of the product lifecycle.

Consumer Loyalty Programs
Loyalty programs are an effective way to retain customers and drive frequency of purchases. Recently, various loyalty programs have established cross-company and cross-industry redemption partnerships providing consumers with even greater choice on how to leverage and redeem loyalty points earned.
 Blockchain is emerging as a trusted and indisputable mechanism to manage and track consumer loyalty programs including earned rewards, coupons and/or discounts. The process starts with linking a blockchain address to each customer’s loyalty account. The customer specific blockchain address can be leveraged by multiple loyalty partners. The blockchain ecosystem validates all of the activity eliminating fraud as well as duplication of rewards between partners. It also facilitates ease of interoperability between redemption partners on a global scale.

Once enabled, the established blockchain ecosystem used to manage consumer loyalty benefits can also be leveraged to validate and facilities consumer returns with the potential to enable various returns across loyalty partners.

Returns and Credits
Retail returns fraud is estimated at roughly $15-$22 billion annually depending on the source. Combining blockchain traceability throughout the retail supply chain including linking to customer purchases through loyalty programs provides proof of sale and ownership. Even if the item was purchased without a loyalty account associated to the purchase the integrity of the chain can be maintained through a recorded sale transaction acting as proof that the item has in fact been purchased (including when and where and for how much) and not randomly removed from inventory.

Blockchain can securely validate the products sales history and associated financial transaction resulting in the ability to quickly facilitate a return along with associated refund to the customer via the chain. This would allow the original purchase, the refund, and any subsequent sales to be recorded against the blockchain.

Further, the customer’s unique blockchain address can also be leveraged to record the refund credits just as it can be used to record promotional credits, earned rewards or other special offers all in one validated electronic wallet. Customers can check their balance via simply querying their private account.

Authentication, ownership and authorization of returns and credits can easily be facilitated real-time while in the store, online or at any partner organization enabling positive customer experience while eliminating return fraud for retailers.

Warranty Management
Consumer Brand owners continue to support their products even after they are sold to the end user. Warranty management for both consumers and brands is not an easy process. If the product is sold to a secondary consumer, warranty and care becomes even more complex.

Blockchain enables consumer brands to establish a virtual warranty embedded into the individual item allowing both the item owner and the brand owner to access real-time. This has the potential to offer significant savings particular on administrative cost while enhancing the consumer experience. Further, recent proposed enhancements could allow a consumer to register the sale or automatically record the sale against the blockchain tied to the item essentially establishing a lifelong distributed digital record of ownership accessible to the brand owner as well as the warranty support organization. The potential benefits of such a digital record are significant for consumer brand owners.

The future of blockchain will be driven by a need to integrate forward and reverse logistics including certification, documentation and post-sale support data to meet the demands of modern consumers. Given the uncertainty in the future technological landscape for blockchain, we recommend exploring and experimenting with various platforms both public and private.

Early blockchain trials are only scratching the surface at what is possible. We have just begun to explore the fascinating opportunities blockchain provides to reverse logistics and their underlying relationships. When you layer on Smart Contracts, IoT, RFID, and other technology solutions the potential becomes even more powerful. Embedding reverse logistics use cases into blockchain trials can be the tipping point in achieving a positive ROI so blockchain can move beyond proof of concept and into full network deployment. We strongly recommend reverse logistics professional become actively involved in their company’s trials early in the concept phase.

Source : http://rlmagazine.com/edition94p22.php


Post Norge Reveals Positive Results But Challenges Ahead

August 28, 2018
Posten Norge’s revenue in the second quarter was NOK 5 975 million, representing a decrease of 1.4 per cent compared with the second quarter of 2017. Adjusted operating profit in the second quarter amounted to NOK 214 million. The increase of NOK 158 million compared with the same quarter in 2017 was due to improved profit in both the logistics and mail segments.
The improved profit in the logistics segment results from the higher number of working days in the second quarter due to Easter falling in the first quarter.
“The financial performance in the second quarter was, as forecast, somewhat better than the first. However, challenges remain in both segments. Investments in industrialisation and streamlining of the Norwegian logistics network generate short-term additional costs, which means that we have not been able to convert the healthy revenue growth into higher profits in the logistics segment. In the mail segment, the fall in mail volume was higher than expected at the start of 2018. This has meant that the measures implemented are no longer sufficient to maintain satisfactory profitability,” says CEO Tone Wille.

Logistics segment
Adjusted operating profit in the second quarter for the logistics segment was NOK 51 million, representing an improvement of NOK 53 million on the same quarter in 2017. There was solid growth in piece goods, business packages and e-commerce to consumers, as well as in domestic and international freight forwarding and transport. A steady influx of new customers resulted in increased revenue for express services across the Nordic region. Revenue in offshore operations was still affected by low project activity in the oil sector.
“Posten Norge is meeting increased demand by investing in expanded capacity and higher efficiency in the logistics network. At the same time, we are increasing service levels and getting closer to our customers with new services and wider choice. We see that customers are responding positively and that large online stores in the Nordic countries are choosing us,” says Wille.

Mail segment
In the second quarter, adjusted operating profit for the mail segment was NOK 206 million, an increase of NOK 100 million compared to 2017. The increase is partly due to the fact that the Storting (the Norwegian parliament) approved a supplementary allowance of NOK 342 million, for the public procurement of universal service obligations that are commercially unprofitable. Half of the supplementary allowance was recognized in income in the first half of the year.
“It is positive that the Storting has granted additional funds which means that the state fully covers the additional costs associated with maintaining mail distribution five days a week,” says CEO Tone Wille.
In the first half of 2018, addressed mail volume in Norway fell by 11.2 per cent compared with the same period in 2017. Compared with last year, e-commerce from China decreased in the first half of the year by around nine per cent. Imports from China are estimated to make up about 30 per cent of letters and small packages from abroad.

HSE
In the second quarter of 2018 sickness absence for the Group was 5.6 per cent, representing an increase of 0.1 percentage points compared with the second quarter of 2017. Sickness absence for the last 12 months was 5.9 per cent, representing a decrease of 0.2 percentage points compared with a year ago.
The total number of occupational injuries per million hours worked (H2) for the last 12 months increased from 8.5 as of June last year to 9.1 as of June this year. A snowy winter with slippery roads is a major reason for this increase over the past 12 months.


Source : https://postandparcel.info/98025/news/parcel




Mental health first-aid – landmark agreement with Royal Mail
 August 28 2018
All Royal Mail first-aiders are to be offered mental health training in an initiative aimed at ensuring that staff in every workplace have access to this support, advice and assistance.
As part of a five-year strategy developed jointly between the CWU and the company, some 5,000 workplace first-aiders will be invited to take the accredited Mental Health First Aid (MHFA) course, as will the union’s 150 area health and safety reps.
CWU national health, safety and environment officer Dave Joyce, who negotiated the agreement with Royal Mail Group, said: “We’re pleased at this significant step forward in recognising the importance of mental health wellbeing of our members in the workplace.”
“The CWU has been highlighting this issue for several years and the subject has featured in annual conference motions and resolutions from our branches, most recently in April this year in General Conference Motion 69 (Composite) from South East No5 Branch and the Eastern Regional Committee,” he continued.
The training will be provided by in-house, accredited and licensed MHFA instructors and the courses are scheduled to be launched later this year.
Andy Hickerman, area safety rep for North Staffordshire Branch, says that “very often, the first aiders and safety reps are the first point of call because usually they are ordinary members on the shop floor, your mate on the next fitting etc.
“And it’s so important to have people within the workplace trained to help signpost people in the right direction when they need it.”
And his counterpart, Greater Mersey Amal Branch ASR Jamie McGovern, adds that “preventative action and early intervention are the most effective ways to support people with mental health problems.
“Many people remain in work whilst dealing with mental health issues, so the appropriate level of awareness and support for those suffering is both crucial and vital.
“We must be able to provide a level of reactive support to assist both those employees remaining in work and also those returning to work following a mental health absence,” he says, adding: “This will undoubtedly enable many more struggling with their mental health to take that first step to seek support and speak to someone, whether by phone or face-to-face.
“Talking to someone does make it better.”
ASR for Leeds No1 Amal Branch Paul Arandall describes the agreement as “significant,” adding that members with mental health issues have often had to “literally suffer in silence.”
This training will, he predicts: “greatly improve the possibility of our members remaining in work and recovering from mental ill health in time with full support from trained CWU reps and first aiders in their workplaces.”
Hazel Darlington, CWU member and chair of the National Postal First Aid Association (PoFAS) said: “I very much welcome this agreement. We medical/physical first-aiders are on the front line and we see stress, depression and anxiety amongst postal workers first hand.
“First-aiders across the country will welcome the opportunity to expand their range of skills to help fellow workers in distress in whichever way they can, whether it’s dealing with a physical injury needing attention or a helping a colleague with mental health problems, needing that initial conversation, offering support and guidance.”
“A mental health first aider,” Dave Joyce explained, “is a volunteer person in the workplace or organisation who has been trained to identify, understand and help someone who may in distress and be experiencing a mental health issue. They are not a counselor, therapist, psychiatrist or clinician, she/he is someone who is able to listen non-judgmentally, converse, reassure and respond, even in a crisis – and even potentially stop a crisis from happening, using the basic skills they will learn on these courses to support someone and then signpost them to professional help and support.”

Source : https://www.cwu.org/news


Open competition for the chairman of AS Eesti Post

August 27, 2018
The Supervisory Board of AS Eesti Post (Omniva) announces an open competition for the chairman of the company's board.
According to Bo Hendrickson, Chairman of the Board, the candidate is expected to have a good knowledge of the business of logistics and e-commerce, the experience of the management of the customer service company, and the ability to manage the company in a rapidly developing field.

For its part, Omniva's challenge is to manage one of the largest logistics companies in the Baltics, which has a key role to play in promoting the Estonian economy.

The head of the company ensures a high focus on the provision of high quality postal services in Estonia and the market position of the vending machine market in the Baltics. He develops cooperation with international postal and logistics companies and markets new products and services that bring value to e-merchants and their customers.

The chairman of the board will conduct a contest and contact the appropriate board with the relevant board of directors.

The confidentiality of all participants in the competition is guaranteed. AS Eesti Post does not disclose candidates' names and other personal information.

The main business of AS Eesti Post is the provision of postal, logistic and information logistics services and the handling of e-invoices. In addition to its parent company, it has subsidiaries and affiliated companies. SIA Omniva and UAB Omniva LT's main business is the provision of parcel delivery and courier services in the Latvian and Lithuanian markets. AS Maksekeskus is active in providing payment solutions to e-commerce companies in the Baltics. PostLe provides e-merchants with international logistic solutions for delivering goods all over the world.

Ownership is a company owned by AS Eesti Post Estonia. According to the Articles of Association, Eesti Post has five members of the Management Board, the Group employs 2,300 people across the Baltics, and the turnover in 2017 was 99.8 million euros.

Source : https://www.omniva.ee  (ESTONIA)

Posti to renew its operating model, new appointments in business group management

August 27, 2018
Posti is renewing its organization and operating model to better correspond to market needs and e-commerce growth. As part of the renewal, Posti has made new appointments to its business group management.
Posti is continuing to make target-oriented changes in line with its strategy. Postal operations are undergoing a historical transformation: e-commerce is experiencing strong growth, while traditional postal operations are moving from paper to electronic format and competition is getting tougher.
With this in mind, Posti is changing its operating model and renewing its organization. The goal is to improve the customer experience and streamline Posti’s ability to respond to changing market needs and seize the opportunities provided by digitalization. The new operating model will enable more comprehensive development of the customer experience and even more target-oriented growth in e-commerce and logistics.
As a result of the changes, Posti Group’s business will be divided into five business groups, of which three will be new. Starting January 1, 2019, the new business groups will be:
Postal Services, which will be headed by M.Sc. (Tech.) Yrjö Eskola starting January 1, 2019. Eskola is Posti’s current Vice President, Operations.
Parcel & eCommerce, which will be headed from January 1, 2019 by M.Sc. (Tech.) Turkka Kuusisto, who is the current Vice President of the Postal Services business group.
Logistics Solutions, which will be headed by M.Sc. (Econ.) Sari Helander starting September 1, 2018. Helander has worked as CFO of Posti since 2011. With Helander’s transfer to Logistics Solutions, Sc. (Econ.) Tom Jansson will begin as acting CFO starting September 1, 2018. Jansson is the current CFO of OpusCapita.
The Itella Russia and OpusCapita business groups will remain unchanged and continue to be headed by Jussi Kuutsa and Patrik Sallner, respectively. The heads of all the business groups will report to President and CEO Heikki Malinen.
“The new distribution of business groups is based on the fact that when it comes to customers, technology and competition, our operating environment is experiencing rapid changes. By renewing our operating model, we will be able to better respond to customers’ wishes and thereby improve our competitiveness,” says Posti President and CEO Heikki Malinen.

Jukka Rosenberg, the current Vice President of Parcel and Logistics Services, will leave his position on September 1, 2018.
“I would like to thank Jukka for his excellent, long-term renewal work at the heart of our great transformation process. I wish Jukka the greatest success in the coming years,” says Heikki Malinen, President and CEO of Posti Group, expressing his gratitude.
“These nearly eight years at Posti have been fascinating. The work has been quite varied and I have learned a lot. Now, however, the time has come for me to move on. It has been great to be involved in creating a new Posti and to see how such a big, traditional company has been able to adapt itself into a versatile, modern service provider in the face of a transforming business environment,” Rosenberg says.

Malinen: “We have only scratched the surface of e-commerce growth”
Mail, Parcel and Logistics Services make up 88 percent of Posti’s net sales. In Third Quarter of 2017, Parcel and Logistics Services surpassed traditional postal services in terms of the proportion of net sales for the first time. E-commerce trends and the digital transformation present Posti with opportunities for growth.
“The e-commerce boom is increasing the number of parcels, with consumers buying more from online stores than ever before. The change is clear to see, as in the first half of the year, we delivered more parcels and goods than ever before, 20.9 million parcels in total. We have only scratched the surface of e-commerce and logistics growth so far. We want to be strong operator in logistics,” Malinen says.

Posti aims to preserve the strong position of paper communications
According to Malinen, Posti is strengthening its competitive position and growing in Finland and the neighboring markets.  For example, this coming fall, Posti will begin providing same-day and weekend delivery of e-commerce parcels in the capital region in order to meet customers’ expectations for new services. Posti will also increase the number of Posti Parcel Lockers to 1,500 as planned.
“In addition to our efforts in e-commerce and logistics, preserving the strong position of the traditional medium for as long as possible is very important to us. We are digitalizing and developing our delivery services to correspond efficiently with our customers’ needs and consumers’ purchasing habits,” Malinen says.

Source : https://www.posti.com/en/media/financial-news






DHL Express attains the company's 300th TAPA certification

August 24,  2018
DHL Express UK's Birmingham Service Centre has become the 300th company facility worldwide to be awarded with the Transported Asset Protection Association (TAPA) security certification.
This independent recognition confirms that DHL Express has met the highest TAPA Freight Security Requirements (FSR) worldwide.
DHL Express' 300 certified TAPA Level A and B certificated facilities now span 82 countries, with 96 DHL Express facilities located in Europe, 87 in Asia-Pacific, 25 in China, 43 in the Americas, 30 in Sub Saharan Africa and 19 certificates obtained in the Middle East and North Africa.
Adrian Whelan, head of global security for DHL Express, commented: “Although we always had our own internal security standards for many years, we are convinced that it is important to have security standards independently verified and certified, mainly for our customers, so that they know their valuable shipments are in safe hands."
The independently audited TAPA certification is recognised as the security standard in the sector, and focuses on the way in which high-value goods are handled, warehoused and transported.
Ian Wilson, DHL Express UK chief executive, said: “We are proud to receive the Level A certification for Birmingham and especially with this being the 300th TAPA-certified facility.
"We are working in such a fast-moving and dynamic operational environment, that the highest level of security is absolutely paramount to the company’s success. That is why DHL Express has adopted TAPA’s FSR at the heart of its global security strategy.
"We view security as a competitive advantage and our customers tell us that the security is critically important to them. With state of the art access control, CCTV and alarm systems, the Birmingham facility meets the highest levels of security specifications."
Ian Wilson concludes: “Our customers want and deserve the highest level of security. We are committed to providing them with that as well as ensuring our people are safe and secure at work.”
Thorsten Neumann, chairman of TAPA Europe, Middle East and Africa, said: “More and more customers are asking their logistics partners if their facilities are TAPA certified because it is the security benchmark they trust.
"This is why the level of TAPA certifications in the EMEA region is at its highest-ever level in our 20-year history and growing every month. We expect to see more companies following the example set by DHL."
 Source : https://www.aircargonews