“Forward ever, backward never: onwards with Breaking Through”
No.28 -2018

Formulated by UNI Apro Post and Logistics Sector

Trump Renews Amazon Attack, Says ‘Post Office Scam’ Must Stop. March 31, 2018.

La Poste and SUEZ launch their joint venture - RECYGO. March 30, 2018.

85% of cross-border returns handled by posts. March 29, 2018.

FedEx buys UK e-commerce specialist P2P for £92m. March 28, 2018.

CWU Votes Yes To Pay And Four Pillars Agreement. March 28, 2018.

Trump Renews Amazon Attack, Says ‘Post Office Scam’ Must Stop

March 31, 2018,
President Donald Trump lit into Amazon.com Inc. for the second time in three days with a pair of Twitter messages that said the online retailer “must pay real costs (and taxes) now!”

The president on Saturday claimed, citing reports he didn’t specify, that the U.S. Postal Service “will lose $1.50 on average for each package it delivers for Amazon” and added that the “Post Office scam must stop.” Amazon has said the postal service, which has financial problems stretching back for years, makes money on its deliveries.
Amazon shed $53 billion in market value on Wednesday after Axios reported that the president is “obsessed” with regulating the e-commerce giant, whose founder and chief executive officer, Jeff Bezos, also owns the Washington Post newspaper. Those losses were pared on Thursday, the final day of a shortened trading week, even as Trump tweeted that Amazon was using the postal service as its “Delivery Boy.”

White House spokeswoman Lindsay Walters said on Thursday that while the president was displeased with the e-commerce giant, and particularly instances where third-party sellers on the site didn’t collect sales tax, there were no administrative actions planned against Amazon “at this time.”

Still, Brad Parscale, who’s managing Trump’s 2020 presidential campaign, hinted in a tweet late Thursday that the administration may act to raise Amazon’s postal costs. “Once the market figures out that a single @usps rule change will crush @amazon’s bottom line we will see,” Parscale wrote.

Amazon.com and the Washington Post have been regular punching bags for Trump. In July, the president mused about whether the newspaper was “being used as a lobbyist weapon” to keep Congress from looking into Amazon’s business practices. He echoed that comment on Saturday, saying the Post “is used as a ‘lobbyist’ and should so REGISTER.”

Trump is spending Easter Weekend at his resort in Palm Beach, Florida, and arrived at the nearby Trump International Golf Club early Saturday, just after the tweets were published. He also criticized Amazon over Twitter during his winter vacation at Mar-a-Lago, saying in December that the postal service “should be charging MUCH MORE for package delivery.”

Amazon regularly uses the USPS to complete what’s called the “last mile” of delivery, with letter carriers dropping off packages at some 150 million residences and businesses daily. It has a network of more than 20 “sort centers” where customer packages are sorted by zip code, stacked on pallets and delivered to post offices for the final leg of delivery.

While full details of the agreement between Amazon and the U.S. Postal Service are unknown -- the mail carrier is independently operated, and strikes confidential deals with retailers -- David Vernon, an analyst at Bernstein Research who tracks the shipping industry, estimated in 2015 that the USPS handled 40 percent of Amazon’s volume the previous year. He estimated at the time that Amazon pays the postal service $2 per package, which is about half what it would pay UPS or FedEx.
A sudden increase in postal rates would cost Amazon about $2.6 billion a year, according to a report by Citigroup from April 2017. That report predicted United Parcel Service Inc. and FedEx Corp. would also raise rates in response to a postal service hike.
Citigroup also said that the “true” cost of shipping packages for the USPS is about 50 percent higher than its current rates, leading some editorial writers to conclude that Amazon was receiving the type of subsidy cited in Trump’s Thursday tweet.

‘Economic Benefits’
But the postal service’s losses have little to do with Amazon and more to do with its large health-care obligations and the dwindling use of first-class mail. The post office charges some of the world’s lowest stamp prices.
“The Postal Regulatory Commission has consistently found that Amazon’s contracts with the USPS are profitable,” the company said in the statement. “Amazon has invested hundreds of millions of dollars in a network of more than 20 package sortation facilities that inject directly into the USPS last mile network bypassing most of USPS network. This investment resulted in more efficient processes as well as thousands of jobs and related economic benefits in local communities.”
The president’s tweet also assumes that Amazon would be forced to pay if the Postal Service increased its rates for packages. But Amazon has been setting up its own shipping operations in the U.S. and elsewhere in the world to minimize costs.
Under a new service being rolled out this year, Amazon would oversee the pickup of packages from warehouses of third-party merchants and delivery to home addresses.

Source : https://www.bloomberg.com

La Poste and SUEZ launch their joint venture  - RECYGO

March 30, 2018
La Poste and SUEZ are announcing the market launch of their joint venture specializing in office waste collection and recovery. Named RECYGO, this company, which will be up and running on 30 March, aims to provide sorting solutions to all offices, throughout France.

The role of the new company, which employs 30 people, is to design and sell collection and recycling solutions for all types of office waste, in line with the principles of a circular and solidarity-focused economy.

RECYGO solutions help companies to meet the requirements of the French law on energy transition and, in particular, the “5 flows” decree requiring all companies of more than 20 employees to sort and recycle their office paper.

Based on the valuable experience of its shareholders and expert staff, RECYGO is able to offer its customers unique advantages including:
A regional network enabling it to reduce the environmental impact of waste recovery and apply a single rate throughout France;
A complete range of services, regardless of the type and quantity of waste;
A social and solidarity-based focus, by entrusting waste packaging operations to people on professional integration schemes;
A sound knowledge of logistics processes and the development of digital tools to guarantee traceability of waste right up to the sorting centre.

To make the service simple and accessible for its customers, the company has launched recygo.fr as the first e-commerce site offering sorting, collection and recycling solutions for office waste. Once the customer has chosen an appropriate solution from the range on offer and filled in their bank details, they just need to accept the quote with an electronic signature. In less than six working days, their office receives sorting containers and employees can begin to sort their waste. Offices can also select archive clearance solutions.

Corinne Sieminski, CEO of RECYGO said, “RECYGO meets a growing demand for recycling: in France, one in two people in active employment work in an office and produce 130kg of waste a year. Less than 20% of this waste is recycled (source: ADEME), yet regulations concerning business recycling are becoming more stringent. RECYGO combines recycling expertise with local presence. The innovative model created by our two companies, based on a circular and solidarity-focused economy, is endorsed. Protecting resources, boosting local employment and ensuring a regional presence are at the heart of RECYGO’s strategy.”

Source: http://www.posteurop.org

85% of cross-border returns handled by posts

March 29, 2018
In the third edition of the IPC Cross-border E-commerce Shopper Survey, released end January 2018, IPC has continued its research into consumer expectations and experiences when shopping cross-border.
When it comes to returns, shoppers are even more likely to use the posts then when ordering online. While 70% of consumers used the post for the delivery of the purchase, 85% of consumers uses the post when returning an item cross-border. Over 70% of respondents who returned their parcel did so for free, while 25% returned the item at a cost.
The most commonly used returns method was to drop off the parcel at the post office (26%), followed by the delivery provider picking up the parcel from the respondent’s home (18%) or dropping off the parcel at a courier’s parcel shop / postal service point (17%).
In a growing e-commerce market, IPC has developed a solution that responds to the needs of postal customers and consumers alike: a simple returns process for cross-border e-commerce. The solution, called the Common Returns Platform (CRP), builds on the functionalities and success of the IPC Easy Return Solution and is currently being implemented by 30 postal operators.
By the end of March 2018, more than 16m labels will have been generated by the IPC Common Return Platform and 8m items will have been returned through the platform. In order to support the growing volumes, IPC CRP platform has also recently increased the system’s capacity.

Comprehensive analysis of e-commerce consumer trends and preferences
The IPC cross-border e-commerce shopper survey 2017 aims to provide a comprehensive analysis of the trends and drivers shaping cross-border e-commerce from the perspective of online consumers.
The study focuses exclusively on online cross-border shopping for goods requiring physical delivery. Topics covered by the research include:
Online shopping preferences (e.g. preferred device, preferred location for deliveries and returns, etc.)
Delivery and tracking expectations (e.g. expected speed of delivery from particular regions, relative importance of tracking at various stages)
Most recent cross-border e-commerce experience (an in-depth overview of most recent experience, including details of the product purchased, the delivery experience, customs & returns, etc.)
The use of physical advertising mail by e-retailers

The IPC cross-border e-commerce shopper survey 2017 consists of 28,892 consumer responses from 31 countries: Austria, Australia, Belgium, Brazil, Canada, China, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, India, Italy, Luxembourg, Mexico, the Netherlands, New Zealand, Norway, Portugal, Russia, Slovenia, South Korea, Spain, Sweden, Switzerland, the United Kingdom and the United States.

Source : https://www.ipc.be

FedEx buys UK e-commerce specialist P2P for £92m

March 28,2018
US parcels giant FedEx Corp has boosted its e-commerce presence after acquiring UK-based P2P Mailing for £92m.

FedEx said in a statement that P2P provides customers with "unique last-mile delivery options, leveraging its relationships with private, postal, retail and clearance providers in over 200 countries."

P2P, headquartered in south east London, has  technology and processes provide plug-and-play options with carrier networks and customer systems. It will operate as a subsidiary of FedEx Cross Border within the FedEx Trade Networks operating company.

Carl Asmus, president and chief executive, FedEx Cross Border, said: “Global e-commerce continues to grow at a rapid pace, and more and more merchants, marketplaces, e-commerce and social platforms are looking for innovative, cost-effective ways to get merchandise from distribution points in one country to customers in another.

“By adding P2P to the FedEx portfolio, we will be able to effectively serve even more elements of the e-commerce market.”

Richard Smith, president and chief executive, FedEx Trade Networks, said: “This acquisition is a further step in achieving the global mission of the FedEx Trade Networks group to provide specialized solutions to customers.

“We are pleased to welcome the P2P team members into the FedEx family of companies and look forward to combining the talents of both teams to contribute to our continued success.”

 Source : http://www.aircargonews.net

CWU Votes Yes To Pay And Four Pillars Agreement
March 28 2018
Postal workers have voted overwhelmingly to accept a deal reached in talks with Royal Mail Group covering pay, pensions and working conditions.  Members of the CWU voted by a margin of 9 to 1 in favour of the deal.

The strong YES vote was secured after a two year campaign by the Union and months of talks with the employer.  A deal was eventually struck in the aftermath of a large strike vote by CWU members in October 2017 and following the intervention of an independent Mediator.

Commenting on the vote Terry Pullinger, Deputy General Secretary (Postal) of the CWU said:
“The massive vote in favour of the deal reflects the strong degree of membership support for the Union’s Four Pillars and Pay campaign which has delivered real improvements to our members’ employment and retirement security.  The support has delivered a progressive agenda which confronts the challenges of our time and significantly improves our members’ pay, working hours and workplace culture, both for current and the future generation of postal workers. The Agreement also extends the legally binding protections which gives postal workers confidence that the Royal Mail Group will not be broken up and that protecting the six day Universal Service Obligation (USO) remains a priority.

Now the Agreement is signed, the hard work begins on ensuring this comprehensive, long term deal is implemented in full across Royal Mail Group.  The CWU hope the degree of support shown by our members, both in the Industrial Action Ballot and in favour of the deal, reflects the Union’s determination to deliver all elements of the Agreement and provide our members with employment, standard of living and retirement security.

The Union is committed to work with Royal Mail to improve industrial relations, deliver better services and products for customers and safeguard the six day Universal Service Obligation (USO) to secure the future of this great British institution.”
The CWU General Secretary Dave Ward said: “The overwhelming ballot result is a credit to the whole union from our negotiators, the postal executive and reps but particularly our members. As a union we will ensure these standards are maintained and we will force Royal Mail to uphold the terms and spirit of the Four Pillars Agreement.

This dispute saw the union reach new levels in terms of engaging our members and smashing the Anti-Trade Union industrial action laws. Ahead of the New Deal for Workers March on 12th May, this agreement and campaign clearly demonstrates if unions organise, engage and inspire members then you can and will win.”

Source: https://www.cwu.org/POSTAL NEWS
No.29 -2018

Formulated by UNI Apro Post and Logistics Sector

LA POSTE Evaluating Colissimo Pass Pilot.April 4, 2018.

Aust Post told to improve delivery issues. April 3 , 2018.

Russia Postal Service's 1st Delivery Drone Crashed Just A Few Seconds Into Its Debut Flight. April 3, 2018.

DHL Expands International E-Commerce Fulfillment Capabilities. April 3 , 2018.

Teamsters, Trucker ABF Freight Reach Tentative Contract Deal. March 29, 2018.   

LA POSTE Evaluating Colissimo Pass Pilot

April 4, 2018
Sources at La Poste have informed Post&Parcel that the company is still evaluating the results of the pilot run for its “Colissimo Pass” subscription service.
Initiated back in October, the Colissimo Pass pilot offers online shoppers unlimited parcel deliveries from a selected band of participating retailers for a €9-a-year subscription fee.
Media reports have indicated that La Poste is preparing to give Colissimo Pass an “official launch” on 1 May, and that it will also expand the number of retailers participating in the service from the current dozen to 30 by the summer and 50 by year-end. The reports also indicated that La Poste plans to push up the price to €39.
However, sources at the company told Post&Parcel today that the trial is still ongoing and “the extension of the programme will depend on the success of the pilot”.
A notice about the Colissimo Pass service on La Poste’s website lists the price as “pour 9€ par an (au lieu de 39€)*”, adding: “*Prix découverte, valable du 25/10/2017 au 30/04/2018 inclus”.  This does rather suggest that changes could be afoot in the start of May and if the service is extended the price could go up.

Source: https://postandparcel.info

Aust Post told to improve delivery issues.

April 3. 2018
The Commonwealth Ombudsman has made six recommendations to Australia Post aimed at reducing the number of complaints it receives.
Australia Post has been told to make it easier for customers to lodge complaints online after the Commonwealth Ombudsman identified persistent delivery issues.
The ombudsman has made six recommendations aimed at reducing the number of complaints over the notification of failed delivery cards, the Safe Drop program and compensation for lost items.
Commonwealth Ombudsman Michael Manthorpe said complaints to his office fell 30 per cent over the past two years but the company itself received 1.1 million complaints in 2016/17.
That was despite three earlier reports into the same delivery issues.
"While the scale of Australia Post's operations need to be borne in mind to put complaint numbers in perspective, the fact that more than one million people have complained to it is cause for concern," he said in his report released on Tuesday.
There is also evidence from people in contact with his office that some cases which should be classified as complaints are not being counted as such by the company.
"Numerous complainants to our office report that Australia Post was defensive in its dealings with them, or that Australia Post was reluctant to adequately deal with their complaints, including through the provision of compensation," Mr Manthorpe said.
The ombudsman recommended Australia Post make it simpler for customers to lodge an online complaint without the need to create an account.
It also recommended:
The company review the classification method for recording complaints to ensure they are recorded as such rather than investigations or feedback.
Australia Post conduct its own review into why people felt the need to take their cases to the ombudsman and why its processes were unable to resolve the matter.
The company publish clear advice on which addresses which may not be suitable for parcel delivery.
The quality and consistency of advice provided to customers on compensation is improved.
In a letter to the ombudsman, Australia Post CEO Christine Holgate said she recognised and acknowledged the common themes in the report warrant reflection.
"I want to make it as easy as possible for customers to engage with Australia Post, and to encourage transparency," she said.
The company has accepted five of the six recommendations and has partially accepted the other.
It says changes to its website will mean people can make a complaint without an account.
By the end of June it will also publish information about the types of households and premises which aren't suitable for parcel delivery.

Source: http://www.news.com.au

Russia Postal Service's 1st Delivery Drone Crashed Just A Few Seconds Into Its Debut Flight

April 3, 2018
Russia debuted the country’s very first official civilian drone yesterday, a squat little quadcopter tasked with delivering parcels for the national postal service.
It was christened at a ceremony for its first flight, where it immediately gave up on life and quit in spectacular fashion.

According to Reuters, the $20,000 drone hovered for “several seconds” before promptly flying headlong into a wall and breaking apart into dozens of pieces. Thankfully, no one was hurt in the crash.

It was back in 2016 that the Russian Post announced its plans for a drone delivery system to connect to remote parts of the country. According to government officials, other Wi-Fi connections may have interfered with the device, causing it to spin out of control.
It’s still unclear whether this will put a halt to Russian Post’s plans, as engineers try to fix the drones to avoid this kind of incident in future, but it seems the organisation is already “distancing” itself from the event.

Source : https://www.indiatimes.com

DHL Expands International E-Commerce Fulfillment Capabilities

April 3, 2018
DHL Parcel and DHL eCommerce have announced the launch of a global fulfillment platform and new fulfillment centres in the UK, Americas and Southeast Asia.

In a statement issued today (3 April), Deutsche Post DHL Group said: “Today’s e-commerce market is placing aggressive demands on the retailer to provide fast fulfillment and delivery, and doing so without increasing costs. This is simply not possible for most merchants because they lack capital or the ability to manage the complexity.

“DHL has built a new IT platform that provides seamless access to a network of fulfillment centers and is closely integrated with DHL’s shipping capabilities to allow our customers to meet their fulfillment and shipping requirements in a much more efficient fashion. DHL is investing in this platform as well as in expanding its fulfillment centers in key international markets, enabling retailers to reach their consumers worldwide.”

The statement added: “With existing fulfillment centers in the U.S., Mexico, Colombia, Hong Kong, India, Australia, Germany, and now in the United Kingdom and Southeast Asia, DHL already covers major e-commerce markets with its own presence and will expand these further in the future.

“Situated near London on an area of about 6,500 square meters, the latest addition to the fulfillment network in the English town of Radlett, offers great potential for same-day processing for the Greater London area due to the center’s good transport links. Apart from the center in Radlett, DHL is already working on the expansion of its fulfillment centers across other European markets, like the Netherlands, Poland or Switzerland.”
DHL said that the new IT platform will give online retailers access to all of these e-commerce regions from a single source.

Source: https://postandparcel.info

Teamsters, Trucker ABF Freight Reach Tentative Contract Deal

March 29, 2018
Agreement covering more than 8,000 drivers comes as existing five-year contract was set to expire.
The Teamsters union and ABF Freight System, the trucking unit of Arcbest Corp., reached a tentative contract agreement just days before the existing five-year pact was due to expire.

The union and Fort Smith, Ark.-based ABF didn’t release details of the deal, which was reached late Wednesday and would replace a contract covering about 8,600 workers that expires this Saturday. The International Brotherhood of Teamsters said in a statement that local union leaders would meet in the next two weeks to review the tentative pact “and approve sending it out for a membership ratification vote.”

With $2 billion in revenue last year, ABF Freight System was the seventh-largest operator in the less-than-truckload business, according to industry analyst SJ Consulting Group. Truckers in the sector haul freight loads from several different companies on the same truck, often for retailers moving goods between distribution centers and stores.

The accord follows ratification earlier this week of a three-year contract agreement between Standard Forwarding, a Midwest LTL operator based in Illinois, and its 500 Teamsters employees. The union said it gained increased pension contributions and “the most significant annual hourly and mileage [pay] increases” since that company exited bankruptcy protection about 10 years ago.

The new tentative agreement at ABF came earlier than the trucker’s last contract in 2013. That pact was agreed to in May 2013, only after the previous contract had expired and the two sides struck a series of interim extensions to keep drivers working during negotiations.

As part of the new pact, the union and ABF agreed to extend the current agreement while the ratification process goes forward.
The next big Teamsters contract negotiations in the trucking industry come next year. The union’s contract with YRC Inc. covering national carrier YRC Freight and three regional operators expires March 31, 2019.

The Teamsters and United Parcel Service Inc. are in negotiations on a new contract covering parcel workers to replace the pact expiring July 31. The next round of talks is scheduled the week of April 8.
Shares in Arcbest, which had declined more than 11% over the past week, were up 2.5% in trading Thursday to $32.25.

Source: https://www.wsj.com